providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
Phone: (510) 567-8100    Driving Directions

Office of Ethnic Services

   
Welcome to the Alameda County Behavioral Health Office of Ethnic Services!
Javarre Wilson
Ethnic Services Manager
(510) 777-2118

History of Cultural Competency/Ethnic Services Manager:

  • In 1988, a group of people recognized the mental health disparities that were prevalent among specific groups and set out to make a change by leading with a cultural and equity lens. These pioneers, who shoulders todays ESM stand on built trainings and programs with their respective counties to address and respond to cultural issues and inequities. At that time, they did not have a cultural competency plan. And they would became known as the Minority Services Coordinators.
  • In 1989, at the same time the Minority Services Coordinators were drafting the foundations of what would later because components of todays cultural competency plan, another cultural pioneer named Terry Cross began the work of integrating the concept of cultural competency in the mental health field.
  • In the 1990s, the title of the position changed from Minority Services Coordinators to Ethnic Services Managers (ESMs).
  • In 2000, years later, these pioneers would begin the development and provide structure of a Cultural Competency Plan.
  • And in 2010, the Cultural Competency Plan was initiated.
  • In 2015: In order to more accurately reflect the breadth of responsibility, the title of Ethnic Services Manager was retitled as Cultural Competence/Ethnic Services Manager (CC/ESM).
  • 2016: The Ethnic Services Managers update to the cultural competency framework to incorporate changes in approaches to the delivery of culturally-competent services informed by the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS).

Description of Services: Office of Ethnic Services (OES) advances health equity by creating racially, linguistically, and ethnically equitable access to Alameda County Behavioral Health (ACBH) services.

OES has an ongoing commitment to the practice of cultural humility which embodies self-reflection and self-examination, as well as an understanding of the power dynamics between the provider and consumer, and ACBH and the community.

OES is in charge of the facilitation of:

  • Cultural projects
  • CRC Sub-Committees: Governance, Communications, Compliance
  • Culturally and Linguistically Appropriate Services (CLAS) Trainings
  • Building and maintaining healthy, positive relationships with community partners
  • Collaborating with staff , managers, operational leads, and providers across the mental health and substance use systems of care

Quick links

OES Committees and Coalitions

  • Cultural Responsiveness Committee (CRC)
    Stakeholders: BHCS staff, CBOs, Allies to the community and friends
    When: 4th Thursday, Bi-monthly 1:00-2:30
    Where: 2000 Embarcadero Chabot Room
    Role: Act as support for the committee and the liaison for BHCS when it comes to Community and CLAS Standards. Also to help understand what are the needs in the community coming from some of the community providers. Helps to come up with new policies, procedures and best ways to work with the community.
    Issues Addressed: The disparity in the different ethnic Communities as they pertain to culturally appropriate services. This committee brings many different cultures, religions, ethnicities and people from all walks of life together for the greater good of the community.
    Membership Application
    CRC Sub-Committees Information
    • Governance
    • Communications
    • Compliance
  • Alameda County Pride Coalition
    Stakeholders: BHCS staff, CBOs, LGBTQ Community, Allies to the community and friends
    When: 1st Wednesday 10:30-12:00
    Where: 2000 Embarcadero Strawberry Canyon 4th floor
    Role: Act as support for the committee and the liaison for BHCS when it comes to LGBTQ Community. Also to help understand what are the needs in the community coming from some of the community providers. Helps to come up with new policy, procedures and best ways to work with this community.
    Issues Addressed: The treatment of the LGBTQ, educating community, setting up community events and BHCS staff and promoting equality across all genders and sexuality.
  • African American Steering Committee for Health and Wellness
    Stakeholders: BHCS staff, CBOs, African American Community, Allies to the community and friends
    When: 4th Tuesday 12:30-4:30
    Where: Alvarado Niles 5th floor
    Role: Act as support for the committee and the liaison for BHCS when it comes to the African American Community. Also to help understand what are the needs in the community coming from some of the community providers. Helps to come up with new policies, procedures, and community based practices and to help diversify county and community organizations.
    Issues Addressed: The disparity in the African American Community when it comes to culturally appropriate services. Using money given to them by BHCS to help these issues.

Trainings

  • Tuesday, July 19, 2022; 11:00 am – 12:30 pm and 3 pm - 4:30 pm
    LATINx Exploratory Listening Session
    A message brought to you by the Office of Ethnic Services
    LOCATION: Online
    Please join us in an Exploratory Listening Session for our Latinx Community. This is an opportunity to provide input on specific issues to highlight and give feedback on collaboration.
    For registration please see announcement (English/Spanish) and share with those whom are interested.
  • Wednesday, June 29, 2022; 11:00 am – 1:00 pm
    Honor & Shame In The MENA (Middle East & North Africa) Community: Culturally Sensitive Interventions
    A message brought to you by the Office of Ethnic Services
    LOCATION: Zoom
    AUDIENCE: County and ACBH contracted Provider staff /CBO's, LMFTs, LCSWs, LPCCs, and/or LEPs.
    TRAINERS: Rabih Obeid; Satwinder Mahabir; Mahmood Kohgadai; Sara Manso
    DESCRIPTION: This training will discuss the MENA Culture, the Role of Honor & Shame in the MENA Community and Clinical interventions to use when working with this population.
    CE Credit: N/A
    Please see FLYER for more details and to register.
  • Friday, June 17, 2022; 11:00 am – 1:00 pm
    Community Based Approaches To Emotional Wellness With The South Asian Population
    A message brought to you by the Office of Ethnic Services
    LOCATION: Virtual
    AUDIENCE: South Asian Community members, County and ACBH contracted Provider staff.
    TRAINER: Dr. Preet K. Sabharwal
    DESCRIPTION: Please join The Hume Center in partnership with ACBH’s Office of Ethnic Services and MHSA Departments as we discuss the History of the South Asian Community Members and describe stigmas around Mental Health.
    CE Credit: N/A
    Please see FLYER for more details and to register.
  • Friday, June 17, 2022; 9:00 am – 2:30 pm
    Cultural Psychiatry: Spotlighting Mental Health Of The Black Community
    A message brought to you by the Office of Ethnic Services
    LOCATION: Virtual
    AUDIENCE: Staff of Alameda County Behavioral Health, Mental Health and SUD provider staff from contracted Community-Based Organizations (CBOs).
    TRAINER: Delane Casiano, MD and Karriem Salaam, MD
    DESCRIPTION: The goal of this course is to enhance overall professional growth and improve clinical skills to help support the mental health of African-Americans who are at risk for negative mental health effects of social and economic stress, systemic/institutional racism, and the influence of implicit bias on disparate health outcomes before and during the COVID-19 pandemic.
    CE Credit: 3
    Please see FLYER for more details and to register.
  • Thursday, June 9, 2022; 10:30 am – 12:30 pm
    Creating Welcoming And Affirming Spaces For LGBTQ+ Populations
    A message brought to you by the Office of Ethnic Services
    LOCATION: Virtual
    AUDIENCE: County and ACBH contracted Provider staff; LMFTs, LCSWs, LPCCs, and/or LEPs.
    TRAINER: Dr. Jei Africa
    DESCRIPTION: The goal for this training is to help participants implement welcoming and affirming individual and organizational policies and practices to the LGBTQ+ populations that they serve.
    CE Credit: 3
    Click here to REGISTER
    Click here for REQUIRED PRE-READING
    FLYER
  • Thursday, May 26, 2022; 10:30 am – 12:30 pm
    Intergenerational Trauma In Comparative Perspective And How Healers Should Approach It
    A message brought to you by the Office of Ethnic Services
    LOCATION: Online (Zoom)
    AUDIENCE: County and ACBH contracted Provider staff
    TRAINER: Kini Chang, LMFT
    DESCRIPTION: This training will provide empirically evidenced practices and tools to address intergenerational trauma, through a clinical and nonclinical lens.
    CE Credit: 3
    TO REGISTER: Click Here
    See FLYER for more INFORMATION and to REGISTER.
  • Friday, May 6, 2022; 1:00 – 3:00 pm
    Building Community Mental Health Leadership Among Korean Immigrant Seniors
    A message brought to you by the Office of Ethnic Services
    LOCATION: Online (Zoom)
    AUDIENCE: The training is for Mental Health professionals and anyone in a position to work with older Korean adults; Alameda County Behavioral Health (ACBH) and Provider Staff (County units and contracted community-based organizations).
    TRAINER: Pysay Phinith LCSW and Yeri Shon MPH, MSW
    DESCRIPTION: This training will provide a development process for a program that supports senior community members' evolving into leaders around Mental Health.
    TO REGISTER: Click Here
    CLICK HERE for: REQUIRED PRE-READING
    See FLYER for details and REGISTRATION.
  • Friday, April 22, 2022; 9:00 – 12:30 pm
    Strategies For Promoting Mental Health Among Black Women During The COVID-19 Pandemic
    A message brought to you by the Office of Ethnic Services
    LOCATION: Zoom:https://www.eventbrite.com/e/no-rest-for-the-weary-stra
    AUDIENCE: Staff of Alameda County Behavioral Health, and Mental Health and SUD provider staff from contracted Community-Based Organizations (CBOs).
    TRAINER: Karriem Salaam, MD; Delane Casiano, MD
    DESCRIPTION: The goal of this course is to enhance the overall professional growth and improve clinical skills to help support mental health in Black women who are at risk for negative mental health effects of social and economic stress, gendered racism, and health inequalities during the COVID-19 pandemic.
    CE Credit: 3
    See FLYER for details and REGISTRATION.
  • Friday, March 25, 2022; 9:00 – 12:30 pm
    Emotional Reparations: Holistic Healing Within African American Communities
    A message brought to you by the Office of Ethnic Services
    LOCATION: Online
    AUDIENCE: Staff of Alameda County Behavioral Health, and Mental Health and SUD provider staff from contracted Community-Based Organizations (CBOs).
    TRAINER: Nia Campinha-Bacote, M.Div.
    DESCRIPTION: This training will discuss how culturally specific sonic therapy can help facilitate health and healing within the African-American community.
    CE Credit: 3
    See FLYER for details and REGISTRATION.
  • Friday, March 25th, 2022 9:30 AM – 11:30 AM (PT)
    Traditional Healing Practices In Prevention And Early Intervention In The LatinX Community
    A message brought to you by the Office of Ethnic Services
    Description: Participants will increase their knowledge about the diversity and cultural practices within the LatinX Community in Alameda County.
    Location: Zoom
    Audience: Clinical Staff , ACBH Staff, Contracted providers, CBO's.
    CE Credit: N/A
    See FLYER for details and REGISTRATION.
  • Community Based Learning Training
    A message brought to you by Office of Ethnic Services

    Please see FLYERfor details and REGISTRATION and CE information.
  • Friday, March 18th, 2022 10:30 AM – 12:30 PM (PT)
    Trauma Informed And Culturally Responsive Practices
    A message brought to you by Office of Ethnic Services
    Description: Please join the Office of Ethnic Services in our upcoming training “What Happened to You? Trauma-Informed and Culturally Responsive Practices in Working with BIPOC Clients”. This training will be led by Ritchie J. Rubio, Ph.D. and will address principles of culturally-adapting evidenced-based clinical interventions, while working with BIPOC clients.
    Audience: Behavioral Health Clients and Clinicians
    CE Credit: 3hrs CE credit
    Please see the announcement for more information and to register click here.
  • The Impact Of Discrimination On Mental And Physical Health Of The African American Population
    A message brought to you by the Office of Ethnic Services

    Friday March 11, 2022, 9:00am - 12:30pm

    Description: The focus of this course is health equity, an exploration of the ways systematic racism and various kinds of discrimination impact the mental and physical health of the African-American populations in the U.S.

    Trainers: Karinn Glover, MD MPH

    CE Credit: 3 hours of CE credit

    Audience: ACBH contracted Provider Staff

    View FLYER for more details.
  • Treatment Considerations & Practices When Working With The African American Community
    A message brought to you by the Office of Ethnic Services

    February 24th, 2022, 10:30 AM -12:30 PM

    Description: This interactive workshop will explore and consider clinical dynamics within the African American community that can help or hinder the therapeutic alliance. Best practice standards will be examined considering the unique needs, history, values, and strengths of our African American clients.

    Trainer: Dr. La Tanya Takla

    Audience: ACBH contracted Provider staff (LMFTs, LCSWs, LPCCs, and/or LEP)

    CE Credit: 3 hours of CEU credit

    View FLYER for more details.
  • Intro To Afghan Immigrants Living In The U.S.
    A training brought to you by the Office of Ethnic Services

    Thursday, February 10, 2022, 1:00pm - 3:00pm

    Description: This training (UELP) will discuss a brief history of Afghanistan, demographics and common traditions, Ethnic cultures among Afghans, including family dynamics and the recent crisis in Afghanistan and its impact on Afghans.

    Location: Zoom

    Audience: Health, Mental Health, Social and Human Service Providers, Researchers and Community Leaders.

    Trainer: Masoud Ghafoer

    CE Credits available: N/A

    See FLYER for details and registration information.
  • Trauma Informed And Culturally Responsive Practices
    A training brought to you by the Office of Ethnic Services

    Friday, March 18, 2022, 10:30am - 12:30pm (PT)

    Description: This training will address principles of culturally-adapting evidenced-based clinical interventions, while working with BIPOC clients; using a combination of Top-down and bottom-up frameworks.

    Location: Online/Zoom

    Audience: Behavioral Health Clients and Clinicians

    Trainer: Ritchie J. Rubio, Ph.D

    CE Credits available: 3hrs CE credit

    See FLYER for details and registration information.
  • The Office of Ethnic Services invites you to attend the training "Intersectionality Of Diversity And Trauma"
    A training brought to you by the Office of Ethnic Services
    Friday, Jan 28, 2022, 9:00am - 1:30pm
    Description: When looking through the lens of trauma, individuals may respond differently depending on his/her diversity variables, and/or the experiences from his/her background. This training focuses on having a deep discussion utilizing current literature to best approach individuals from differing backgrounds, and ways in which intervention techniques can be catered to the African American and other diverse populations.
    Location: Virtual
    See FLYER for details and registration information.
  • November 18, 2021 10:30am - 12:30 pm
    Cultural Tool Box - An Indigenous Perspective on Deep Healing
    A training brought to you by the Office of Ethnic Services
    Description: The Cultural Toolbox: Will be taking a deep dive into community-defined healing practices and strategies for mental health and addiction recovery. This session is a follow-up to one conducted in 2020 and designed to deepen knowledge and its practical application.
    Trainer: Anton Treuer
    Please see attached flyer for details.
  • Thursday, November 4th 2021 at 12 pm
    Knowing The Traumatized Afghan Refugee
    A message brought to you by the Office of Ethnic Services
    Description: You and your guests are cordially invited to attend an educational Afghan community event ‘Knowing the Traumatized Afghan Refugee’.
    Location: Virtual
    See FLYER for details and REGISTRATION information.
  • June 24, 2021 10:00 am to 1:15 pm
    Cultural Responsiveness Practices and The LBGTQ Community
    A message brought to you by Office of Ethnic Services
    Description: The overarching focus for this training is to increase understanding, awareness and consistent utilization of CR practices and procedures in order to improve services and in turn outcomes for LGBTQ communities.
    Trainer: Adele James
    Register: https://us02web.zoom.us/webinar/register/WN_yFm5UsHDTs-_HScoVQxzWA

    View flyer for more details.

Cultural Activities and Announcements

  • 1619 Project: Facing Hard Parts Of Our Past To Ready For The Hard Parts Of The Present
    A message brought to you by Office of Ethnic Services

    Please join the Office of Ethnic Services as we host a Fireside chat featuring guest speaker Nikole Hannah-Jones, moderated by Ashara Ekundayo and Y'Anad Burrell; "Facing Hard Parts Of Our Past To Ready For The Hard Parts Of The Present". This fireside chat will speak to the 1619 project and how our Cultural, Historical and Institutional systems effect our African American Communities. This discussion will speak to how we can be more culturally responsive to African American needs and integrating them into the system of care to be more welcoming.

    See flyer for information and registration details.
  • Community Based Learning Training Series
    A message brought to you by Office of Ethnic Services

    ACBH Office of Ethnic Services and HHREC present a Black History Month Event. Curriculums and program designs were developed through the Alameda County Behavioral Health Innovations Grant Program.

    See flyer for information and registration details.
  • Cultural Tool Box - An Indigenous Perspective on Deep Healing
    A training brought to you by the Office of Ethnic Services

    November 18, 2021 10:30am - 12:30 pm

    Description: The Cultural Toolbox: Will be taking a deep dive into community-defined healing practices and strategies for mental health and addiction recovery. This session is a follow-up to one conducted in 2020 and designed to deepen knowledge and its practical application.

    Trainer: Anton Treuer
    Please see attached flyer for details.
  • Transgender Day Of Remembrance
    A message brought to you by the Office of Ethnic Services

    Friday, November 19th from 12-1:00 PM

    Please join ACBHCS Pride Coalition, in lifting up the names, stories and voices of our transgender siblings. This open space will offer an opportunity to share stories and remember those from our Transgender communities.

    View flyer for registration and details.
  • Oakland Pride 2021 Update: Cancelled!
    A message brought to you by Office of Ethnic Services and Oakland Pride

    It is with great regret that Oakland Pride has to cancel our in-person Parade and Festival this year...BUT, we will be doing an online Digital Pride!

    We are saddened that this decision had to be made, we feel it's the best choice considering the obstacles we faced planning a safe event while in the middle of a pandemic.

    Our number one concern in producing Oakland Pride, is SAFETY. We want our event to be a safe place for all...and this year we can't guarantee that if we gathered in person. The only thing Oakland Pride wants to SPREAD in the LGBTQ+ community is LOVE!