A client, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.
Alameda County Behavioral Health Care (ACBH) requires a completed and signed Release of Information, Authorization to Disclose Individually Identifiable Health Information form and/or Authorization to Disclose Psychotherapy Notes form before releasing any documents to anyone, including the client.
In certain cases, a client’s clinician, psychologist or social worker may also be required to approve a request made using a release form.
If you have any questions regarding release of health information from Alameda County Behavioral Health Care, please call 1 (510) 567-6884. You may deliver your forms in person, via fax, or by mail.
Alameda County Behavioral Health Care
Custodian of Records
2000 Embarcadero, Suite 400
Oakland, CA 94606
Fax Requests To: 1 (510) 777-2208
Hours: Monday – Friday, 8 a.m. – 5 p.m. Closed on holidays
If you have any questions regarding release of health information from Alameda County Substance Use Services, please call 1 (510) 567-8100.
Contact your SUD treating provider to pick up/deliver or mail/fax your completed release of information authorization forms.
ACBH & Substance Use Services understands that medical information about you and your health is personal. We are committed to protecting your medical information. This notice will tell you about the ways in which we may use and disclose medical information about you, please see our Notice of Privacy Practices.