Adult & Older
Adult Services
(18 Years +)

Alameda County Behavioral Health Adult and Older Adult System of Care serves adults between the ages of 18 and 59 years; and older adults aged 60+ whose serious mental illness or co-occurring illnesses seriously impacts his/her/their day-to-day activities of daily living. We serve Individuals who are Medi-Cal recipients, Medi-Cal eligible, Medi-Cal/Medicare recipients (Medi-Medi), HealthPAC recipients, and uninsured individuals.

As one of the most diverse counties in the country, the Adult and Older Adult System of Care is committed to offer supports that are culturally and linguistically appropriate as well as serving persons who are undocumented, LGBTQ, and hearing-impaired or deaf.

People with mental health and/or Co-occurring (mental health and substance use) concerns often experience stigma, economic, family, social, medical and educational barriers that impede the pursuit of their hopes and dreams. Our belief is that people can and do recover especially with support. We strive to delivery services in partnership with our clients, from a strength-based approach, to support them as they move along their path of wellness. We continually seek to provide all persons we serve with timely, culturally-affirming services in welcoming environments; and treatment and supports that are community-based and in the least restrictive settings.

Older and aging adults have different needs and our services are geared towards recognizing those unique needs. We offer programming that is geared towards providing supports and assistance so you can maintain as much independence as possible. Our system works to improve the quality of services you or your loved one experience. Through our clinics and a vast network of diverse community-based and individual providers, we hope to provide you with high quality supports and services for your recovery.

Services that are available to Adults and Older Adults include but are not limited to the following:

  • Assessment
  • Therapy
  • Psychiatric medication support, management, and consultation
  • Urgent medication support
  • Case Management/Intensive Case Management for care coordination and support
  • Inpatient hospitalization
  • Housing support services like supported residential living
  • Employment
  • Outreach and Engagement
  • Community Integration Services for persons transitioning from the criminal justice system
  • Specialty Programming
  • Prevention and Early Intervention Services for Underserved English Limited Proficiency Services

To get started please call our main helpline at 1 (800) 491-9099

Adult and Older Adult System of Care Leaders


Kate Jones, RN, MS, MSN

Adult and Older Adult System of Care Director

Jennifer Mullane, MS, LPCC

Associate Director of Adult & Older Adult System of Care

Vanessa Baker, LMFT

Older Adult Services Division Director

Henning Schultz, LMFT

Adult & Older Adult Outpatient Services Division Director

For more information please email