Information & Advocacy

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Information & Advocacy
Frequently Asked Questions (FAQ) regarding health benefits, including primary care, mental health + substance use treatment for Alameda County residents with Anthem Blue Cross Medi-Cal Managed Care.
DMC-ODS Member Handbook
Alameda County Guide to Drug Medi-Cal Services
Family Members Needing Assistance Hospitalizing a Loved One in Crisis, click the link for information about AB1421 – Historical Information for 5150, and AB1194 changes to 5150 process.
Family Education & Resource Center
(888) 869-3372
The Family Education and Resource Center (FERC) provides linguistically appropriate information, education, advocacy and support services to family/caregivers of individuals with serious mental health issues.
Office of Family Empowerment
(510) 567-8037
The OFE provides technical assistance and support on Family Driven and Family Informed Care, to family organizations, providers, schools, and other health and welfare organizations.
Peers Envisioning and Engaging in Recovery Services
(510) 832-7337
A consumer run organization that provides education empowerment and advocacy services for Alameda County mental health conusmers.
Substance Abuse Treatment Referral Helpline
(800) 622-HELP (4357)
SAMHSA (Substance Abuse and Mental Health Services Administration) provides 24-hour toll-free information about substance abuse services
Culturally Responsive Telephone Information
Asian Language1-510-569-7200
Spanish Language1-510-535-6200 (Oakland)
1-510-881-5921 (Hayward)
Hard of Hearing1-510-984-1654 (Video Phone)

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Mental Health and Substance Use Information

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Crisis Support

Support for Immediate Assistance

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Nationwide Hotline

Nationwide Suicide Prevention Lifeline