Quality Improvement

The goals of the Quality Improvement Program are to establish and maintain a systematic process for monitoring and tracking key indicators for client care and administrative support functions; support organizational decision-making; implement and evaluate ongoing quality improvement activities across ACBHCS; develop communication strategies to share information with providers and other appropriate stakeholders; and create quality improvement capability across programs and services.

Quality Improvement consists of the following programs:

• Co-Occurring Conditions
• Cultural Responsiveness
• Innovations
• Training
• Wellness, Recovery & Resiliency

What’s New

• Innovation (INN) Grants Program - Round Three
  Come and learn about the INNOVATION (INN) GRANTS PROGRAM - ROUND THREE, at the Community Information Meetings (see details below). Please RSVP if you are attending.
  View Flyer
• African American Utilization Report
• Full Service Partnership Toolkit
• Welcoming Toolkit

Quality Improvement Plan

• ACBHCS Quality Improvement Work Plan FY 2011-12

Quality Improvement Resources & Tools

• A Primer: Quality Assurance versus Quality Improvement in ACBHCS
• Organizational Chart
• Welcoming Toolkit

California External Quality Review Organization (CAEQRO)

• CAEQRO Report - FY 2011-12

Contact Quality Improvement Staff