providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
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ACBH Policies & Procedures Manual

   

The Alameda County Behavioral Health (ACBH) Policies & Procedures (P&P) Manual is a compilation of all the policies and procedures that apply to ACBH staff and contractors. The purpose of the P&P Manual is to ensure that everyone associated with ACBH operations is aware of and consistently implements the requirements under federal, state, and local laws and regulations.

ACBH P&Ps are developed through a procedure outlined in Policy 000-1-1, “Development, Approval, Dissemination, and Revision of Alameda County Behavioral Health Policies and Procedures.”

The ACBH P&P Manual is organized by category, and the Table of Contents is available below.


TABLE OF CONTENTS

000 POLICIES & PROCEDURES
100 ACCESS - MH & INTEGRATED
150 ACCESS – SUD
200 AUTHORIZATION
  • Hold for forthcoming policy

300 BENEFICIARY PROTECTION
350 BENEFICIARY PROTECTION - SUD
400 TARGET POPULATIONS AND ARRAY OF SERVICES
500 MEDICAL DIRECTOR’S DIVISION
900 WORKFORCE EDUCATION AND TRAINING OFFICE
1300 FUNDING, REPORTING AND CONTRACTING REQUIREMENTS 1350 FUNDING, REPORTING AND CONTRACTING REQUIREMENTS - SUD
1600 QUALITY MANAGEMENT DIVISION – Mental Health
1650 QUALITY MANAGEMENT DIVISION – SUD
1700 COMPLIANCE OFFICE
1900 MENTAL HEALTH SERVICES ACT OFFICE
2050 HUMAN RESOURCES / PERSONNEL OFFICE – SUD
2100 BEHAVIORAL HEALTH ADMINISTRATION
Policy Manual History

Original Policy # Policy Title Superseding Policy # Superseding Policy Title Date Superseded
350-1-1 Reserve for Complaint Process 300-1-1 Consumer Grievance and Appeal Processes 7/1/18
350-1-2 Beneficiary Fair Hearing Rights 300-1-1 Consumer Grievance and Appeal Processes 7/1/18
1650-1-2 Verification of Professional Credentials for Substance Use Disorder Treatment Services 1603-3-2 Credentialing & Re-Credentialing Verification for ACBH Mental Health & Substance Use Service Providers 12/16/19