providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
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Resources for Service Providers

This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care. We hope you find this information helpful as you participate in serving our community.


What's New (News Archives)     Get e-mail updates when this information changes.

  • Black Heritage Month Event and Opportunity for Free training at your agency
    In honor of African American History Month ACBHCS offers two opportunities to participate in our on going efforts to improve outcomes in the African American Community.
    View flier for the Annual Celebratory, Training, and Community Input Event Friday 2/26/2016
    Non-profit organizations and other system partners based in Alameda County have an opportunity to receive free training at their agency and learn more about what is needed to better address the behavioral health needs of Alameda County’s African American Community. We invite you to review the 12 INN Round Two projects that are participating in this phase of our continued learning. Please click the link below for more information http://acinnovations.herokuapp.com/secondRound_2011
  • Announcing a Special and Free Training: Seeking Safety: An evidence-based model for trauma and/or substance abuse: This course is designed to introduce Seeking Safety, an evidence-based treatment for trauma and/or substance abuse (clients do not have to have both issues). By the end of the training day, participants can implement Seeking Safety in their setting if they choose to. Seeking Safety teaches present-focused coping skills to help clients attain safety in their lives.
    Three Dates and Two Locations to Choose From :Choose ONLY ONE:
    Thursday, March 3, 2016—Fremont, South Bay;
    Thursday, April 21, 2016—Downtown Oakland
    Wednesday, June 1, 2016—Downtown Oakland
    9:00 am – 4:00 pm for all dates; 6 continuing education credits for selected licenses.
    LIMIT 2 participants per agency or county unit for each date. Pre-registration required. LIMITED ENROLLMENT, open until filled. This training is only open to staff of ACBHCS units and contract providers.
    See flyer for more details and registration information.
  • Announcing a Special and Free Training: Seeking Safety: An evidence-based model for trauma and/or substance abuse:
    This course is designed to introduce Seeking Safety, an evidence-based treatment for trauma and/or substance abuse (clients do not have to have both issues). By the end of the training day, participants can implement Seeking Safety in their setting if they choose to. Seeking Safety teaches present-focused coping skills to help clients attain safety in their lives.
    Three Dates and Two Locations to Choose From: Choose ONLY ONE:
    Thursday, March 3, 2016—Fremont, South Bay;
    Thursday, April 21, 2016—Downtown Oakland
    Wednesday, June 1, 2016—Downtown Oakland
    9:00 am – 4:00 pm for all dates; 6 continuing education credits for selected licenses.
    LIMIT 2 participants per agency or county unit for each date. Pre-registration required. LIMITED ENROLLMENT, open until filled. This training is only open to staff of ACBHCS units and contract providers.
    See flyer for more details and registration information.
Vocational Program Individual Placement and Support (IPS) Learning Conference
BHCS is hosting the second annual Individual Placement and Support (IPS) Learning Conference on Tuesday, March 29 from 9AM- 4PM. Join us to learn more about this evidence-based practice for supported employment from local and national leaders. Dr. Gary Bond from the Dartmouth Psychiatric Research Center will provide a keynote address about the latest IPS research and Jeff Krolich from the Oregon Center for Excellence will lead a breakout session on how IPS works on Assertive Community Treatment teams. The conference is free, but registration is required and lunch is on your own. 4.5 hours of continuing education credit is available for MFTs, LPCCS and/or LCSWs.
Click the flyer for more information and register at http://ipsconference.eventbrite.com
  • Special Training Announcement: We have extended the invitation for our upcoming training on Motivational Interviewing to ALL managers and supervisors within BHCS: Motivational Interviewing for Behavioral Health Managers & Supervisors: This dynamic 2-day workshop will introduce supervisory managers in BH settings to the theory, principles, and skills of Motivational Interviewing (MI). MI is a person centered and goal directed evidence-based practice and guiding style of therapeutic communication developed to help people motivate themselves to change challenging behavior. Pre-registration required. LIMITED ENROLLMENT, and the training is now open for all until filled. See flyer for more details and registration information.
  • Special ACBHCS Training Activities, first quarter 2016:
    1. Co-Occurring Disorders & Addiction; 1st in 3 part Workshop Series; Session 1: The Brain in Addiction
      Friday, January 29, 2016
      ; 9:30am - 12:30pm.
    2. Brief Tobacco Cessation Interventions
      Thursday, February 11, 2016
      ; 8:30am - 12:30pm.
    3. Preventing, De-Escalating and Managing Aggressive Behavior in Behavioral Health Settings
      Tuesday, February 23, 2016
      , 9:00am-4:00pm.
    4. Co-Occurring Disorders & Addiction; 2nd in 3 part Workshop Series; Session 2: The DSM and Beyond
      Friday, February 26, 2016
      ; 9:30am - 12:30pm
    5. Practical Tips for Documenting Disability for Social Security
      Monday, March 14, 2016
      , 10:00am – 12:00noon
    6. Clinical Supervision in a Behavioral Health Setting
      Thursday, March 17, 2016
      , 9:00am – 4:00 pm
    7. Co-Occurring Disorders & Addiction; 3rd in 3 part Workshop Series; Session 3: Treatment of CODs (including medications)
      Friday, March 25, 2016
      ; 9:30am - 12:30pm

    Go to Training Calendar Listings for more information, flyers and registration information: http://www.acbhcs.org/Training/default.htm All sessions free. Limited registration for some sessions. Pre-registration required and open until filled for all sessions.
  • The Innovation Grants Round Three Learning Conference
    Register HERE for The Innovation Grants Round Three Learning Conference on January 22, 2016. Funded by the Mental Health Services Act (Prop. 63), grantees have developed innovative projects and program designs, and training curricula to improve engagement and services for isolated adults and older adult consumers. Grantees will present workshops on their project findings, final project outcomes and innovative practices. This Innovation Learning Conference is targeted for providers, county and state wide staff, funders, consumers, and family members. For more information on grantees and projects see the Innovation Grants Website.
  • Announcing a Special Training for Clinical Staff who wish to Supervise Associate Social Workers and MFT Interns: Clinical Supervision: The How, What, and Why of it; 2 days, February 3 and 4, 2016; 8:30 am – 5:00 pm (both days); location, downtown Oakland. Please note: Participants at this training must have been licensed in CA or another state for at least two years prior to beginning any supervision responsibilities and NOT have taken this 15 hour course before. This training is free and open to clinical staff of ACBHCS units and contract providers. See flyer for more details and registration information.
  • Crisis Planning Report
    The Crisis Planning Report with recommendations as completed by Resource Development Associates a local consulting firm.
    View Report
  • Meet And Greet With BHCS Director, Manuel Jimenez WYou are cordially invited to a meet greet with BHCS Director, Manuel Jimenez.
    See flyer for details
  • The Quality Assurance Office has revised the call list for Technical Assistance, effective 9/1/15. Please see update here.
  • Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms
    The Quality Assurance office, in response to providers requests, has developed Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms.
    See More
  • BHCS FSP/ACT RFP Planning Process
    View memo
  • All potential referrals to Pathways to Wellness must be screened by ACCESS at 800-491-9099
    View Announcement
  • Important Announcement – Behavioral Health Care Services Vocational Program is Moving
    The Alameda County Behavioral Healthcare Vocational Program will be re-locating as of 3-18-2015.
  • View Announcement
  • Updates from Quality Assurance:
    • The revised Clinical Documentation Standards Manual version 12.03.2014 is now available. This is an essential documentation guide for all Master Contract and County providers who deliver and claim Medi-Cal Specialty Mental Health Services. We have highlighted in yellow new documentation information as well as previously included documentation information that has been revised for clarity based upon provider feedback.
    • The 2015 Training Calendar has been posted. Please see our Training Page for details.
    • Beginning December 8, 2014, Donna Fone, MFT, LPCC, is the Interim QA Administrator.
  • Changes to BACS Wellness and Recovery Centers
    View Memo
  • MHS INSYST CQRT AUTHORIZATIONS
    As per the BHCS Quality Assurance Unit’s Annual Memo dated July 22nd (which can be found on the BHCS Provider website: www.acbhcs.org/providers Quality Assurance – Memos and Notices page) “As of August 1, 2014, treatment plans will only be required on an annual basis.” INSYST has been updated to reflect this change on both the CQRT (UC) Authorization screens and MHS485 “Outpatient Utilization Control” report.

    PLEASE NOTE: When entering an authorization, INSYST will apply the new rule to all authorizations (including treatment plans) for episodes opened before August 1, 2014. Authorizations that should be for six months will display (on the day they are entered) as twelve months extension. The system is running a cleanup process each night (for authorizations entered before 6pm) that will correct the screen for episodes opened before August 1, 2014 and are being approved for ONLY six months in order to bring the chart to an annual cycle. This process will end on February 28, 2015, as INSYST will display the correct annual cycle from going forward.
  • HIPAA Breach Report Policy updated QA’s HIPAA Breach Report Policy updated with 2014 DHCS reporting form and link to hhs.gov, federal reporting form - see QA Manual Page, Section 11-5
  • ACBHCS Vocational Program Summer Newsletter
    ACBHCS Vocational Program presents our latest biannual newsletter.
  • New Resources Available for Providers Working with Consumers with Eating Disorders
    We are pleased to announce that BHCS is strengthening its capacity to serve consumers diagnosed with Eating Disorders (ED). Our goal is to build internal ED assessment and treatment capacity within BHCS and its contracted providers and to increase the level of care options available for consumers. As of May 1, 2014 the following consultation services are available to all county clinicians, including county funded CBO clinicians and Level III Network providers. This consultation service will be available until April 30, 2015. We strongly encourage clinicians with an interest in ED treatment &/or who are currently serving clients diagnosed with ED to utilize these consultation and training services.
    More Information
  • Alameda County Behavioral Health Care Services FY 14/15 Strategic Update
    Presentation from April 16 & 17 All Provider Meetings.
    • Provides a broad overview of the external environment
    • Describes new expectations and directions for ACBHCS
    • Shares ACBHCS FY 14/15 priorities
    • Discusses provider impact
  • BHCS Children’s System of Care February 2014 Newsletter
    Please find attached the latest edition of the BHCS Children’s System of Care February 2014 Newsletter. As always, I hope that you find the information useful and informative. Please feel free to contact me with article submissions for future editions of our newsletter. I can be reached via email at Lcarlisle@acbhcs.org

    Thank you,
    Lisa Carlisle, MA, M.Ed, Newsletter Editor

    View Newsletter
  • Special Training Announcements: New Online Registration System and Legal Training Announcement
    The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can “log in” (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:

    To log-in, click on this link: http://alameda.netkeepers.com/TPOnline/TPOnline.dll/Home

    The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at http://www.acbhcs.org/Training/training_reg_guide.htm.

    For questions, please contact trainingunit@acbhcs.org with the subject header “Online Registration”.

    --The BHCS Training Unit
  • New Claims Correction Form
    Please note that all materials pertaining to the new Claims Correction Form (CCF) are now available on the forms page of the provider website. Please look for the section labeled CCF. Note: the form is no longer available in the Insyst section of the forms page.
  • Trauma Informed Care Website
    BHCS is proud to announce its Trauma Informed Care website. The website is a product of a yearlong trauma initiative to increase awareness of what works to support people who have experienced trauma and to increase the number and variety of trauma informed resources available to our providers community

    The website can be found at www.alamedacountytraumainformedcare.org and is organized into five main categories including:
         • Trauma Informed Care
         • Trauma Informed Agencies
         • Caregivers & Providers
         • Trauma Survivors and Family
         • Resources

  • Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
    Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F

  • The Quality Assurance Office is reintroducing the Consumer and Family Assistance Phone Line.
    More Information

  • Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
    View Flyer

  • Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
    This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
    Access database

  • Managing Mental Health Services Act (MHSA) Housing Assistance Handbook
    View handbook