Resources for Service Providers
This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care.
We hope you find this information helpful as you participate in serving our community.
May is Mental Health Awareness Month and also Older Adult Month
COME AGE OUT LOUD WITH US!!
Participate in Activities for Fun
WHERE: BEHAVIORAL HEALTH CARE SERVICES
2000 EMBARCADERO COVE, 4th FLOOR - OAKLAND, CA
FAQs, Lock-Out Grid, and Recoupment Memo for Mental Health Services
The Quality Assurance Office is issuing this memo for IMMEDIATE ACTION re:
• ACBHCS Medi-Cal Lock-out Restrictions:
• DHCS/ACBHCS Reasons for Recoupment
• SMHS FAQ’s on the Provider Website
Please Click Here for Full Content and Resources:
Sexual Orientation and Gender Identity (SO/GI) Data Collection Intake and Assessment Process
During late 2014, the BHCS Director approved integrating the collection of Sexual Orientation and Gender Identity (SO/GI) data into the
intake process for BHCS. The collection of SO/GI data accomplishes two main purposes. The first is to allow for an analysis of the BHCS
system of care to determine if the LGBTQQI2-S populations are being adequately served (vs. underserved). Secondly, it allows the clinician
performing the assessment to address any critical cultural components in the provision of the client’s behavioral health care services. For
example, are the planned behavioral health services addressing a youth’s depression and suicidality in light of the rejecting behaviors they
are receiving from their primary caretakers, school peers, and/or faith community? Please see
Full Memo for greater
content and resources.
Special Training Announcement: We are pleased to announce the following free training activities. Pre-Registration
required and open until filled:
HOW TO CONDUCT A HEALTHY LIVING CLASS WITH A FOCUS ON TOBACCO INTERVENTION: Participants will learn how
to utilize the 20 session Learning About Healthy Living curriculum developed by a psychiatrist and a team of social workers, specifically
designed to help motivate mental health clients to consider quitting smoking.
Wednesday, June 7, 2017; 8:30am - 12:30pm; Location: Alameda County Behavioral Health Care Services, 2000 Embarcadero
Cove, Suite 400, Oakland, CA 94606 – Gail Steele Room; This event is free and open to all interested persons; 4 CE credits for LCSW, LPCC, MFT,
CFAAP and RNs.
View Flyer for
registration and additional information.
We also still have space for our training on: Seeking Safety: An evidence-based model for trauma and/or substance abuse; Choose
one date to attend: Tuesday, May 30 OR Wednesday, May 31, 2017; 9:00am – 4:00 pm; Oakland location; see flyer for more information; to register
go to: http://alameda.netkeepers.com/; For Registration Assistance: contact Stephanie
Cardenas, firstname.lastname@example.org or (510) 567-8113; For information, contact Paul
Takayanagi, email@example.com or (510) 639-1373.
Listing for all Training Calendars:
Wednesday, June 7, 2017; 8:30am - 12:30pm;
HOW TO CONDUCT A HEALTHY LIVING CLASS WITH A FOCUS ON TOBACCO INTERVENTION: Participants will learn how to utilize the 20 session Learning
About Healthy Living curriculum developed by a psychiatrist and a team of social workers, specifically designed to help motivate mental health
clients to consider quitting smoking.
Location: Alameda County Behavioral Health Care Services, 2000 Embarcadero Cove, Suite 400, Oakland, CA 94606 – Gail Steele Room
This event is free and open to all interested persons; 4 CE credits for LCSW, LPCC, MFT, CFAAP and RNs. No Fee and Pre-Registration Required.
Please fax registration to Alize Bell at 510-653-6475 or Email the following information to
- Office of Ethnic Services Presents: Kevin Berthia—The Impact of Listening
Time/Date: 12:00 pm -2:00 pm, May 25th
Location: 2000 Embarcadero, Suite 400 Oakland, CA, Gail Steele Room
RSVP Deadline Time: Eventbrite
Event Details: Join us for our Mental Health Awareness Month event as we listening to Kevin Berthia’s story on how the act of listening helped to save his life. Kevin will share how not talking about his depression landed him on the edge of the Golden Gate Bridge.
To register please go to: Registration
Javarré Cordero Wilson, MPH | Ethnic Services Manager
- Quality Assurance Technical Assistance Contacts
Please see the attached document for the Quality Assurance Technical Assistance Contacts for all ACBHCS Providers effective 5/4/17
- Announcing a special free training: “Do No Harm: Managing Aggressive Behaviors in a Behavioral Health Setting”;
Learn how to respond to individuals when their reactions can be unsafe, this training model focuses on the concept that each
person’s experience is unique and must be met with compassion in order to be properly managed.
Two dates to choose from; one for administrative staff on 6/19/17 and another for clinicians on 6/21/17; 9:00am-4:00pm (both days);
Trainer: Kevin Conboy, MSW. Please Note: Space is highly limited to two persons maximum per agency/county unit per session.
Registration open until filled.
See Flyer for registration and other information.
- Announcing the new Adult/Older Adult System of Care Division Director
I am pleased to announce the appointment of Henning Schulz as the new Adult/Older Adult System of Care Division Director. In this role Henning will be responsible for the oversight of the Adult Service Teams and Adult Full Service Partnerships (FSPs).
Henning has worked in the mental health field for the past sixteen years. Four of those years were with United Behavioral Health before moving to community mental health settings. In community mental health he has held the positions of clinician, program director and administrator with children, transitional aged youth and adults. Henning has been with BHCS since 2012 and currently is in the position of Critical Care Manager working with John George Hospital, Crisis Residential programs, Sub-Acute programs and two Full Service Partnerships (FSP).
Henning is a LMFT with a business administration degree. He will begin in his new role as Division Director on May 22, 2017. Please welcome him as he starts this new journey with the BHCS Adult/Older Adult System of Care.
Jeff Rackmil LCSW,
Director, Child and Young Adult System of Care
Interim Director, Adult and Older Adult System of Care
- RISE! LGBTQI Addiction Symposium; Sacramento May 26-27
Join us in Sacramento on May 26-27, 2017 at the Hilton Arden West. Addiction & Behavioral Health Professionals can earn up to 14 CEUs for only $20!
All are welcome!
For more information on RISE! Go to: RISE!
To Register to Rise! Go to: Registration
- Special Training Announcement: “Legal and Ethical Review and Update for Behavior Health Care Professional
Wednesday, June 14, 2017, 9:00am – 4:00 pm (registration 8:30 – 9:00am); downtown Oakland location;
Trainer: Daniel O. Taube, JD/PhD; Participants will receive update and review of ethical and legal issues related to behavioral health.
6 CE credits for MFTs, LPCCs and/or LCSWs; RN and CFAAP and for Psychologists. No Fee and Pre-Registration is mandatory. Open until filled.
For Online Registration, please go to this address: http://alameda.netkeepers.com
- Announcing a special and free training event in June in honor of Gay Pride Month 2017
Sponsored by the Office of Multi-Cultural Services and the Pride Coalition of Alameda County Behavioral Health Care Services (ACBHCS)
and The City of Berkeley Mental Health Division:
The Wisdom of our Elders: Learn how to better serve LGBTIQQ-2S* people across the lifespan;
Thursday, June 8, 2017, 9:00 am – 3:00 pm;
Featuring Keynote Speakers and Community Activists: Roma Guy and Ken Jones - Both also featured in the TV Documentary Series: “When We Rise”
and a Presentation/Panel from LIFE ElderCare/Lavender Seniors and Innovative Programs by PACIFIC CENTER and more.
* LGBTIQQ-2S: Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Questioning and 2-Spirit
View Flyer ; For Online Registration, please go to this address: http://alameda.netkeepers.com
- Driving Integrated Care For Children, Youth & Families
We are pleased to announce a conference on June 1st at the Marina Community Center in San Leandro to increase the skills of providers to integrate care for children, youth and their families. The conference is the culmination of over 3 years of behavioral health/primary care integration workgroup meetings between Alameda Public Health, Behavioral Health, community physicians, family advocates, UC Benioff Children’s Hospital staff, and many more. Much of the content is informed by the by the partnerships that were strengthened through the Alameda County CCS Mental Health Initiative project, sponsored by the Lucile Packard Foundation and the Medical Home Special Needs Committee.
The voices of youth, parents and caregivers, physicians who work with complex medical conditions and behavioral health providers will be represented at the conference. We believe that this is the first conference in the state focused on the specific integrated care needs for children and youth. Please share the flyer and registration information with your staff and partners.
See you there!
Ellen Muir & Liz Baumann
- Bidder’s Conference location CHANGE for May 5
UPDATE: Bidder’s Conference location CHANGE for May 5, for RFP 17-07 MHSA WET INN 4 (Behavioral/Mental Health Career Pathways for High School & Undergraduate Students).
The correct locations for each bidder’s conferences on Friday, MAY 5 are:
1. Bidder’s Conference #1: 5/5/17, 10:00 am – 12:00 pm
2000 Embarcadero, Ste 400, Gail Steele Room
Oakland, CA 94606
2. Bidder’s Conference #2: 5/5/17, 1:00 – 3:00pm
1000 San Leandro Blvd, 2nd Floor, Room 200 A & B
San Leandro, CA 94577
- BMH relocation
Greetings, please print, forward and distribute widely within your organization the flyer announcing the new (temporary) location for BMH Adult Services, now on Alcatraz Ave beginning Tuesday May 2. Thank you for your continued collaboration and cooperation, from all of us at BMH.
Dan Ezekiel, LCSW
- SAGE an Intergeneration LGBTQ Lunch
Office of Ethnic Services Present: SAGE an Intergeneration LGBTQ lunch
Time/Date: 3:00 pm -5:00 pm, May 18th
Location: 2000 Embarcadero, Suite 400 Oakland, CA, Gail Steele Room
RSVP Deadline Time: Eventbrite
Event Details: Come and join the Office of Ethnic Services for SAGE's brand-new intergenerational initiative, SAGE Table. The goal of this one-day, national event is simple: Share a meal with LGBT people and allies of all ages. Lunch options will be provided.
To register please go to:
- RFP 17-07 MHSA WET Behavioral/Mental Health Career Pathways for High School and Undergraduate Students
Alameda County Behavioral Health Care Services (BHCS) is pleased to announce the release of RFP, No. 17-07 MHSA WET INN4 for Behavioral/Mental Health Career Pathways for High School and Undergraduate Students. A bidder conference will be held on May 5, 2017, and the bid submission deadline is May 26, 2:00 pm. To review RFP and for bidding instructions click the following link:
For full announcement, click here:
RFP 17-07 Document
- SAGE Table: Bridging LGBT Generations
Hello ACBHCS Providers,
The Office of Ethnic Services ask that you please consider hosting an LGBTQ Senior Event at one of your programs for the May 18th National Event. See explanation and planning resources below.
SAGE's brand-new intergenerational initiative, SAGE Table. The goal of this one-day, national event is simple: Share a meal with LGBT people and allies of all ages. It will take place on May 18, 2017.
You can find more about this a one-of-a-kind community-building event on the SAGE Table website, which has all the tools you need to host or attend another SAGE Table in your community. SAGE Table is a friend-raiser, not a fund-raiser, and we would love your involvement in showing what caring for each other looks like in our LGBTQ community. Check out the SAGE Table website and find out more today.
Be a Part of SAGE Table
Hosting or attending a SAGE Table is easy.
1. Go to sagetable.org/yourtable.
2. Go to Sign Up in the top right.
3. Enter your info, then hit the blue Sign Up button.
4. Click on Become a Host at the top.
5. Complete the SAGE Table host questionnaire, including the More About You section.
6. The next screens will guide you through setting up your SAGE Table.
Follow our video tutorial for step-by-step instructions on how to set your SAGE Table.
If you have questions about how to sign up, we can help.
Share Your Table!
Tell others that you're hosting a SAGE Table by sharing your table on social media. Feel free to take a selfie or make a short video, and be sure to use the hashtag #SAGETable and tag @sageusa.
Javarré Cordero Wilson, MPH | Ethnic Services Manager
- Special Training Announcement: We are pleased to announce the following free training activities. Pre-Registration required for all and open until filled:
1. Mental Health First Aid - Youth-Focused Session; Wednesday, May 10, 2017, 8:30am – 5:00 pm; ACBHCS location; see flyer for more information; to register go to: http://alameda.netkeepers.com; For Registration Assistance: contact Stephanie Cardenas, firstname.lastname@example.org or (510) 567-8113; For information, contact Paul Takayanagi, email@example.com or (510) 639-1373.
2. Roundtable Workshop – Tobacco Intervention Tools & Models to Improve Your Tobacco Policy and Cessation Efforts; Hear from your peers – who are successfully integrating tobacco policies and treatment interventions; Thursday, May 11, 2017; 8:30am - 12:30pm; ACBHCS location; see flyer for more information; to register, contact Patricia Sanchez at 510-653-6475 or Email: firstname.lastname@example.org.
3. Seeking Safety: An evidence-based model for trauma and/or substance abuse; Choose one date to attend: Tuesday, May 30 OR Wednesday, May 31, 2017; 9:00am – 4:00 pm; Oakland location; see flyer for more information; to register go to: http://alameda.netkeepers.com; For Registration Assistance: contact Stephanie Cardenas, email@example.com or (510) 567-8113; For information, contact Paul Takayanagi, firstname.lastname@example.org or (510) 639-1373.
- DHCS Triennial Audit Preliminary Results
BHCS Quality Management is pleased to report the preliminary results of the January 23-26, 2017 site review which consisted of a Chart Review of MHS services provided to 10 adult beneficiaries and 10 child beneficiaries for the 3-month audit period of October through December 2015; and, a systems review of BHCS’s compliance to the Mental Health Plan (MHP) contract, State and Federal regulations. See Complete Memo.
Special Training Announcement: We are pleased to announce the following free training activities. Pre-Registration required for all and open until filled:
1. Practical Tips for Documenting Disability for Social Security; Wednesday, March 29, 2017; 1:00 – 3:00pm; ACBHCS location; see flyer for more information; to register go to: http://alameda.netkeepers.com; For Registration Assistance: contact Stephanie Cardenas, TrainingUnit@acbhcs.org or (510) 567-8113; For information, contact Paul Takayanagi, email@example.com or (510) 639-1373.
2. Tobacco Interventions for Clients Living with HIV/AIDS and HEP.C; Tuesday, April 11, 2017; 8:30am - 12:00pm; ACBHCS location; see flyer for more information; to register, contact Patricia Sanchez at 510-653-6475 or Email: firstname.lastname@example.org.
3. Mental Health First Aid - Adult-Focused Session; Friday, April 28, 2017, 8:30am – 5:00 pm; ACBHCS location; see flyer for more information; to register go to: http://alameda.netkeepers.com; For Registration Assistance: contact Stephanie Cardenas, email@example.com or (510) 567-8113; For information, contact Paul Takayanagi, firstname.lastname@example.org or (510) 639-1373.
4. Mental Health First Aid - Youth-Focused Session; Wednesday, May 10, 2017, 8:30am – 5:00 pm; ACBHCS location; see flyer for more information; to register go to: http://alameda.netkeepers.com; For Registration Assistance: contact Stephanie Cardenas, email@example.com or (510) 567-8113; For information, contact Paul Takayanagi, firstname.lastname@example.org or (510) 639-1373.
Building Hope / Construyendo Esperanza
We are happy to announce that Alameda County Early Childhood Consultation and Treatment Program (ECCTP) has a new name—
Building Hope / Construyendo Esperanza
We will continue providing early childhood home-based and clinic-based mental health services, as well as mental health consultation in early care and education (child care) programs in Alameda County.
• Same Program
• Same Great Staff
• Same RU
• Deb Yates, Supervisor 510.481.4203
Our flyer for distribution.
CJMH has changed it's name: ADULT FORENSIC BEHAVIORAL HEALTH (AFBH)
Trauma Informed Care Website
Trauma Informed Care Website
We are pleased to announce that BHCS has re-launched the Alameda County Trauma Informed Care website. Information and resources about Trauma Informed Care are posted in the following sections: Trauma Informed Care, Trauma Informed Agencies, Caregivers & Providers, Trauma Survivors & Family, and Resources.
On the site, you will find answers to questions like “what is trauma?” and “what’s the difference between trauma treatment and trauma informed care?”
Learn about how trauma impacts mental and physical health, trauma specific interventions, the fundamentals of a trauma informed agency, relevant webinars and trainings, vicarious trauma support, tips for self-care, and recommended learning resources.
To access the website, go to the following link www.AlamedaCountyTraumaInformedCare.org
For more information and questions, please contact Lori DeLay, BHCS Trauma Informed Care Coordinator, email@example.com
New Juvenile Justice Health Services Director
I am pleased to announce the hiring of Juan Roberto Taizan Jr. to the position of Juvenile Justice Health Services Director. Juan will start work with BHCS on Tuesday January 17.
Juan has worked in community health for over 10 years. Juan’s career in community health started with Tiburcio Vasquez Health Center Inc (TVHC), where he helped design and facilitate programs for young men of color. During this time, he worked with young men and their families providing case management, after school programming, and individualized support. Juan became a manager for TVHC, where he directed one of the agency’s school-based health centers, managed a multidisciplinary team of eight staff including mental health and primary care providers, and established strong partnerships with community agencies. Juan is currently the Associate Director for the California School-Based Health Alliance, where he is responsible for developing tools for school-based health centers to become more integral to the health care and education systems. As Associate Director, he helped design and secure funding for several major projects including over $3 million to fund trauma-informed services for youth in Oakland and Richmond. Prior to working in community health Juan was actively involved in various organizations committed to youth leadership development and community organizing, including founding Young Workers United, a San Francisco based worker’s center. Juan has a B.A. from the University of California at Berkeley and a Master’s in Public Administration from California State University East Bay.
Jeff Rackmil LCSW
Director, Children’s System of Care
Alameda County Behavioral Health Care Services
Critical Incident Debriefing Groups For The Oakland Warehouse Fire
Jennifer Mullane Has Been Selected As The New Assistant Director For The Adult System Of Care
Casa Ubuntu Grand Opening
Casa Ubuntu is a new Wellness Center in Eastmont mall. Grand opening Friday, November 4th.
Update - BHCS FSP RFP Planning Process
- Voices from the Village
The Prevention Unit invites you to view its recently completed video featuring the work of BHCS’ Substance Use Disorder Primary Prevention providers. The Voices from the Village Video and Companion Program Guide was supported with Primary Prevention funds and was executive produced by Kelly Robinson in collaboration with the Institute for the Advanced Study of Black Family Life and Culture, which served as the project lead. Voices from the Village highlights the ways in which community-based organizations build successful prevention programming around the indigenous protective factors that exist in culture and community.
View the video at the link: https://youtu.be/Nd6pm0dOQRo?list=PLHg1Ljgslk9srqBknr7cBgAqvqlndU8R_
For more information please contact: Kelly Robinson, Program Specialist – Prevention.
Krobinson@acbhcs.org; (510) 383-1792.
- Special ACBHCS Announcement
In response to the tragedy of a mass shooting in Orlando, FL that has touched the hearts of millions of persons around the world, Pacific Center, one of our “local to the Bay Area” and Lesbian, Gay, Bi-sexual, Transgendered, Queer, Inquiring and Two-Spirit (LGBTQI2-S) -focused counseling programs has offered an organizational response in support of our local community, and a comprehensive resource guide, including links, to community resources specific to what happened in Orlando. We stand by the Pacific Center and our colleagues worldwide who are responding in similar ways to provide care and concern for all who are touched, whether directly or indirectly, by this tragedy. Please see the attachments to this message by clicking on the following links:
Pacific Center response link
LGBTQI2S Health and Wellness Resources link
- Alameda Alliance Formulary Changes for Nicotine Replacement and Chantix Effective January 15, 2016
- Reserved Parking Spaces At 1900 and 2000 Embarcadero
Please read the attached memo from BHCS Director Manuel J. Jiménez regarding reserved parking spaces at 1900 and 2000 Embarcadero.
- Addendum to Unaccompanied Children (UAC) letter dated November 12, 2015.
Additional information provided in italic print and underlined for your reference.
- Crisis Planning Report
The Crisis Planning Report with recommendations as completed by Resource Development Associates a local consulting firm.
- The Quality Assurance Office has revised the call list for Technical Assistance, effective 9/1/15. Please see update here.
- Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms
The Quality Assurance office, in response to providers requests, has developed Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms.
- All potential referrals to Pathways to Wellness must be screened by ACCESS at 800-491-9099
- Important Announcement – Behavioral Health Care Services Vocational Program is Moving
The Alameda County Behavioral Healthcare Vocational Program will be re-locating as of 3-18-2015.
- Changes to BACS Wellness and Recovery Centers
- MHS INSYST CQRT AUTHORIZATIONS
As per the BHCS Quality Assurance Unit’s Annual Memo dated July 22nd (which can be found on the BHCS Provider website: www.acbhcs.org/providers Quality Assurance – Memos and Notices page) “As of August 1, 2014, treatment plans will only be required on an annual basis.” INSYST has been updated to reflect this change on both the CQRT (UC) Authorization screens and MHS485 “Outpatient Utilization Control” report.
PLEASE NOTE: When entering an authorization, INSYST will apply the new rule to all authorizations (including treatment plans) for episodes opened before August 1, 2014. Authorizations that should be for six months will display (on the day they are entered) as twelve months extension. The system is running a cleanup process each night (for authorizations entered before 6pm) that will correct the screen for episodes opened before August 1, 2014 and are being approved for ONLY six months in order to bring the chart to an annual cycle. This process will end on February 28, 2015, as INSYST will display the correct annual cycle from going forward.
- HIPAA Breach Report Policy updated
QA’s HIPAA Breach Report Policy updated with 2014 DHCS reporting form and link to hhs.gov, federal reporting form - see QA Manual Page, Section 11-5
- ACBHCS Vocational Program Summer Newsletter
ACBHCS Vocational Program presents our latest biannual newsletter.
- BHCS Children’s System of Care February 2014 Newsletter
Please find attached the latest edition of the BHCS Children’s System of Care February 2014 Newsletter. As always, I hope that you find the information useful and informative. Please feel free to contact me with article submissions for future editions of our newsletter. I can be reached via email at Lcarlisle@acbhcs.org
Lisa Carlisle, MA, M.Ed, Newsletter Editor
- Special Training Announcements: New Online Registration System and Legal Training Announcement
The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can “log in” (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:
To log-in, click on this link: http://alameda.netkeepers.com/TPOnline/TPOnline.dll/Home
The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at http://www.acbhcs.org/Training/training_reg_guide.htm.
For questions, please contact firstname.lastname@example.org with the subject header “Online Registration”.
--The BHCS Training Unit
Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F
Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
Managing Mental Health Services Act (MHSA) Housing Assistance Handbook