Resources for Service Providers
This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care.
We hope you find this information helpful as you participate in serving our community.
- Informal Request For Quote for Mental Health Consultant(s) Certified In Eating Disorder Treatment
Alameda County Behavioral Health Care Services is pleased to announce that we are seeking to hire a mental health consultant(s) certified in eating disorder treatment to help build our capacity to serve clients with Eating Disorders. We encourage all interested and qualified candidates to apply using the attached application. Applications are due no later than March 12, 2014 at 2:00 p.m.
- BHCS Children’s System of Care February 2014 Newsletter
Please find attached the latest edition of the BHCS Children’s System of Care February 2014 Newsletter. As always, I hope that you find the information useful and informative. Please feel free to contact me with article submissions for future editions of our newsletter. I can be reached via email at Lcarlisle@acbhcs.org
Lisa Carlisle, MA, M.Ed, Newsletter Editor
Earn Your Certificate in Co-Occurring Conditions (for Mental Health and Substance Use Staff)
- Special Training Announcements: New Online Registration System and Legal Training Announcement
The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can “log in” (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:
To log-in, click on this link: http://alameda.netkeepers.com/TPOnline/TPOnline.dll/Home
The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at http://www.acbhcs.org/Training/training_reg_guide.htm.
For questions, please contact firstname.lastname@example.org with the subject header “Online Registration”.
We are also announcing this training in March, and if you are interested in attending, you can access the new registration system to register:
Law & Ethics: Electronic Health Records; Integrated Care under the ACA and 5150 Laws to be held in downtown Oakland on Wednesday, March 19, 2014, from 9:00am - 12:00pm. Participants will learn about the benefits of electronic health records and how they improve quality of care; the risks of electronic health records and how they can hurt the quality of care as well as guidance on reducing those risks; how health information exchanges create confidentiality challenges for behavioral health care providers; and more. See the flyer for more information and the Registration Guide (link above) for registration instructions.
--The BHCS Training Unit
- Upcoming Eating Disorder Trainings
The Puzzle of Why; Friday Feb 14th, 2014; 12:00pm - 2:00pm;
BHCS will also conduct an all-day training on Eating Disorder detection and the basics of ED treatment in May 2014. We highly encourage all clinicians interested in developing an expertise in this area to attend the Casa Serena training, and/or the upcoming ED training in May. BHCS plans to support Level I and Level III clinicians with specialized group supervision for those who pursue Eating Disorder Certification as a way to build our capacity to serve clients with eating disorders. More to come!
- Quality Assurance has updated their webpages:
The QA Manual Page:
- Clinical Documentation Manual for Master Contract Providers, has a minor revision, see page
- New Policy for Records Storage and Retention
- New Policy for Secure Email
- Added Policy: EPSDT Notification with updated brochure
QA’s training schedule is posted for 2014, please see our Training Page & the Guide to Medi-Cal Mental Health Services is now available in Simplified Chinese (Cantonese) on our Informing Materials Page.
$5,000 MSW@USC Scholarships
USC is offering $5,000 scholarships ($2,500 for advanced standing) to employees who enroll in the MSW@USC program in 2014.
- The Quality Assurance Office has launched a new Substance Use Disorder Treatment and Recovery Services (SUDS) Webpage to provide updates, training information, and resources for SUDS Providers.
Visit the page
- Interim TBS Coordinator
Greetings CSOC Colleagues:
With Sara Wood-Kraft’s retirement on October 11th, I want to share with you that Clinical Program Specialist Nathan Hobbs has assumed the role of Interim TBS Coordinator until a permanent Coordinator is hired.
To refer a client to TBS please use attached referral form. You can continue to fax referrals and treatment plans to 510-618-3434 or you may email to TBScoordinator@acbhcs.org. The TBS phone number remains the same, 510-667-7545. Kim Flores continues to provide clerical support for TBS, for which we are very grateful. For urgent TBS matters only, contact Nathan Hobbs directly at (510) 567-8127.
Thank you for all your help and patience with this transition.
Carolyn Novosel, Director
Children’s System of Care
Quality Assurance’s Annual Memo to All Providers
Please read for updates, reminders, and changes that affect Master Contract and MHP Network Providers, Click Here
New Claims Correction Form
Please note that all materials pertaining to the new Claims Correction Form (CCF) are now available on the forms page of the provider website. Please look for the section labeled CCF. Note: the form is no longer available in the Insyst section of the forms page.
BHCS MediCal Unit Will No Longer Accept The Void and Replace Form
Effective July 1st, BHCS MediCal Unit will no longer accept the Void and Replace form (previously known as DCS) as a means of correcting claim line information. Please read the attached announcement for further information.
Duplicate Clients Being Created In INSYST
IMMEDIATE ACTION REQUIRED **** BHCS is experiencing an increasing concern with duplicate clients being created in INSYST ****
Informational Document Regarding Electronic Cigarettes
Please read the new BHCS statement regarding E-Cigarettes.
Trauma Informed Care Website
BHCS is proud to announce its Trauma Informed Care website. The website is a product of a yearlong trauma initiative to increase awareness of what works to support people who have experienced trauma and to increase the number and variety of trauma informed resources available to our providers community
The website can be found at www.alamedacountytraumainformedcare.org and is organized into five main categories including:
• Trauma Informed Care
• Trauma Informed Agencies
• Caregivers & Providers
• Trauma Survivors and Family
Alameda County Juvenile Competency Protocol
BHCS Children’s System of Care is proud to introduce the Alameda County Juvenile Competency Protocol. This Protocol is a collaborative effort between the following Alameda County Departments: Juvenile Court, Probation, Public Defender’s Office, District Attorney’s Office, Social Services, and Behavioral Health Care Services. This Protocol of the Juvenile Court of Alameda County, provides an overview of procedures for determining a minor’s mental ability to participate in juvenile proceedings, the evaluation of a minor, the competency hearing process, the attempt to obtain/restore competency, judicial review, and the steps to take when the minor is either found to be competent or not competent. This Protocol shall not be used to determine a minor’s mental state at the time of the alleged offense(s) for which the minor is accused. The interdepartmental workgroup has worked tirelessly since August 2011 putting this Protocol together and we are pleased to share it with everyone.
Juvenile Competency Protocol
Juvenile Competency Evaluator Letter
Program Change Request Form
Please use this to request changes in programs, such as change of program name, location, program merge and addition of services
- Court Dependents, Sharing Confidential Mental Health Information
A joint training provided by BHCS, SSA and East Bay Children’s Law Office (EBCLO).
The power point was created to accompany a presentation and is not intended for use independently as the information was explained verbally and some of the content is not complete without the accompanying verbal presentation.
View training material
- ACBHCS Vocational Program Summer Newsletter
ACBHCS Vocational Program presents our latest biannual newsletter. It includes information about our inclusion into the Johnson & Johnson- Dartmouth Community Mental Health Program, collaboration with the Department of Rehabilitation, an employer spotlight, client success stories, and review of outcomes.
Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F
QA Update: Beneficiary Death Reporting
The Quality Assurance Office has updated the death reporting form and it is expected that all client deaths be reported to QA within 14 days of agency notification. Please open the form and fill it in electronically, print, and send to QA.
For questions, please contact ACBHCS QA Office via QAOffice@acbhcs.org
Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
Managing Mental Health Services Act (MHSA) Housing Assistance Handbook