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Resources for Service Providers

This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care. We hope you find this information helpful as you participate in serving our community.

What's New (News Archives)     Get e-mail updates when this information changes.

  • May 7, 8 & 9, 2018; 9:00 am - 5:00 pm each day
    A Free Training offered by Alameda County BHCS and Seneca Family of Agencies
    Location: First 5 Alameda County, 1115 Atlantic Ave., Alameda, CA 94501
    Description: Strengthen your ability to assist your clients to change problem behaviors such as substance abuse and anger management. This introductory workshop will familiarize mental health providers with the spirit, principles and basic techniques of Motivational Interviewing (MI). MI is a client centered, goal directed, guiding style of therapeutic communication developed by Drs. Bill Miller and Stephen Rollnick to help people motivate themselves to change problem behavior. MI involves learning to use simple but powerful techniques that help to quickly establish a productive working relationship with clients, allowing them to explore their own motivation, ambivalence, and resistance to change and to efficiently guide them toward more desirable behavior.
    Trainer: Jennifer Baity, LCSW, LAADC
    Audience: Behavioral Health Providers within Alameda County BHCS and contracted Community Based Organizations.
    To register for other inquiries:, (510) 654-4004
    Registration is required and DEADLINE is two (2) days prior to first training date
    View Flyer for more information
  • Caught in the Crossfire of Cultures
    This is a five-part intensive workshop series focused on the psychological problems of the Afghan population residing in Alameda County.
    The training is designed to help clinicians and professional entities working with the Afghan population to understand the various mental health challenges the Afghan refugees are experiencing
    View Flyer
  • New Hire Announcement: Adult/Older Adult Critical Care Manager
    A message brought to you by Adult/Older Adult System of Care
    To All Stakeholders:

    ACBHCS is pleased to announce the hire of Ann Elliot as our new Critical Care Manager. Ann will be responsible for overseeing our acute hospital bed flow, crisis residential bed flow, and sub-acute bed flow (Villa Fairmont). The position also assists programs in identifying and removing barriers to discharge and overseeing that persons with lived experience get the right-matched care in an efficient and effective manner. In her previous roles as a Social Worker at Villa Fairmont and the Program Director of the now defunct Villa Short Stay Program, Ann also interfaced daily with our crisis system of care. Ann will start her new role on April 9th. Please join me in welcoming Ann to our ACBHCS team.
  • ANSA Training Announcement
    A message brought to you by Jennifer Mullane, Asst. Director, Adult and Older Adult System of Care
    We have a very important system wide training for all agencies using the ANSA.
    BHCS is STRONGLY ENCOURAGING every agency to send all of their clinical supervisors and/or clinical directors to one of the two sessions being offered on Wednesday May 2nd at 2000 Embarcadero (Gail Steele room).
    Register by April 15th at!
    Current training offerings available at
    Trouble registering? Instructions on the flyer below and/or contact with questions.
  • Alameda County Awarded $5,326,702 Triage Grant from MHSOAC
    A message brought to you by James Wagner, Deputy Director
    It was recently announced that Alameda County was one of 15 California Counties to receive funding in the second round of Mental Health Services Oversight & Accountability Commission (MHSOAC) Triage Grants. The $5.3 million allotted to Alameda County will go to increase services for TAY, Adults and Older Adults.
    Please follow the link to view the announcement.
  • Training: Seeking Safety - April 16 & April 27
    A message brought to you by BHCS Training Unit & A Better Way
    Registration Open - Seeking Safety: An Evidence-Based Model for Trauma and/or Substance Abuse
    Two dates (Choose only one): Monday, April 16th or Friday, April 27th 9:00am - 4:00pm | Registration @ 8:45am
    Location: 1900 Embarcadero Cove, Ste. 101, Brooklyn Basin Room, Oakland,CA
    Description: a Free training. Seeking Safety is an evidence-based model for treating trauma and/or substance abuse (clients do not have to have both issues). By the end of the training, participants can implement Seeking Safety in their setting. Seeking Safety teaches present-focused coping skills to help clients attain safety in their lives. It is highly flexible and can be conducted in any setting by a wide range of clinicians and also peers. There are 25 treatment topics, each representing a safe coping skill relevant to both trauma and/or substance abuse, such as “Asking for Help”, “Creating Meaning”, “Compassion”, and “Healing from Anger.” This course meets the qualifications for 6 hours of continuing education credit for RNs, Addiction Professionals (CFAAP), LMFTs, LCSWs, LPCCs, LEPs, and Psychologists.
    Trainer: Martha Schmitz, Ph.D. is a senior trainer and consultant with Treatment Innovations.
    Pre-registration required; register for only one date:
    Register here for 4/16:
    Register here for 4/27:
    For Questions contact:
    View Flyer
  • NEW Trainings: Suicide Assessment and Intervention, April - June 2018
    A message brought to you by the BHCS Training Unit
    • April 12, April 30, or May 23. 2018 ; (Half-day sessions; Register for ONLY one date)
      Time: 9:30 am - 12:30 pm (all sessions)
      Location: April 12 in Oakland; April 30 in Fremont; May 23 in San Leandro
      Description: This workshop will encourage participates to explore their own feelings towards suicide and suicidal clients. It will address common myths and perceptions, and will cover suicide statistics, trauma, and suicide theory with an emphasis on Thomas Joiner's model: "The Interpersonal Theory of Suicide". The workshop uses a combination of teaching methods including didactic work, lecture, and discussion.
      Audience: Alameda County BHCS Provider Staff and contracted CBO provider staff; especially Mental Health professionals or others who would be in a position to work with adult or older adult clients experiencing a suicidal crisis.
      To REGISTER: please go to
      View Flyer for more information
    • June 26, 2018 (Full-day session)
      Time: 9:00 am - 4:30 pm
      Location: HCSA, Creekside Plaza, 100 San Leandro Blvd., San Leandro, 94577 - Redwood Rm
      Description: This workshop will encourage participates to explore their own feelings towards suicide and suicidal clients. It will address common myths and perceptions, and will cover suicide statistics, trauma, and suicide theory with an emphasis on Thomas Joiner's model: "The Interpersonal Theory of Suicide". The workshop uses a combination of teaching methods including didactic work, lecture, and discussion.
      Audience: Alameda County BHCS Provider Staff and contracted CBO provider staff; especially Mental Health professionals or others who would be in a position to work with adult or older adult clients experiencing a suicidal crisis.
      To REGISTER: please go to
      View Flyer for more information
  • Best Practices in the Engagement and Retention of African Americans in SUD
    A message brought to you by BHCS Office of Ethnic Services
    ONTRACK and The Office of Ethnic Services present: Best Practices in the Engagement and Retention of African Americans in SUD Services This training will describe best practices in the engagement and retention of African Americans in substance use disorders (SUD) services. We welcome to this training: clinicians, social workers, SUD and mental health program managers, executives, and community members who support the SUD prevention and intervention work of local non-profits.
    View Flyer
    A message brought to you by BHCS Office of the Medical Director and the Training Unit
    Friday, April 20, 2018; 8:30 am – 4:30 pm
    Location: Alameda County Training and Education Center, 125 12th Street, 4th Floor, Hayward/Union City Room, Oakland, CA 94607
    Description: Educational Summit related to use, misuse and abuse of cannabis with a focus on behavioral health.
    Trainers: Dr. David Kan, MD, Dr. Tim Cermak, MD, and Ralph Cantor
    Audience: All clinical classifications of HCSA and CONTRACTED CBO staff are invited and highly encouraged to attend.
    Pre-registration required. Please register at:
    For Questions contact: Peter Dating, BHCS Medical Office,
    View Flyer for more information .
  • Andrea Christian's Retirement Luncheon is coming up!
    Please join us in celebrating, Andrea Christian, and her contributions to Alameda County Behavioral Health Care Services upon her retirement after over 25 years of service.
    Donations for the gift and payment for the luncheon are gladly accepted through PayPal or checks mailed this week to
    Maureen Orphanos at QIC 71102 or mailed 39155 Liberty Street, Suite G710, Fremont, Ca 94538.
    View flyer
    Lunch menu
  • Provider Resource: Chicago Tribune Reports Increase In Suicide For Black Children
    See content
  • Thursday, April 26, 2018; 8:00 am - 4:00 pm
    Description: This conference will provide participants with the basics of tobacco assessment, treatment planning and evidence-based tobacco treatment in mental health, SUD and Co-Occurring settings. It will clarify what tobacco services are billable for tobacco treatment for mental health and SUD funding. In addition it will address health disparities revealing tobacco industry targeting of different populations with menthol and e-cigarettes and update participants on upcoming local ordinances restricting sales of menthol and flavored products to protect the community.
    Location: San Leandro Marina Community Center, 15301 Wicks Ave, San Leandro, CA Audience and Cost: This FREE conference is designed for Alameda County BHCS and CBO staff working with clients in mental health, SUD and co-occurring agencies in Alameda County.
    Registration and Contact info: please go to Eventbrite link:
    For registration questions contact HHREC,
    View Flyer
  • 2018 Pool of Consumer Champions 7th annual Awards Banquet and Conference
    A message brought to you by BHCS Consumer Empowerment Pool of Consumer Champions
    Please plan to attend the BHCS Pool of Consumer Champions 7th annual Award Banquet and Conference on Thursday June 28 & Friday June 29, 2018 at the Hilton Oakland Airport Hotel at 1 Hegenberger Rd in Oakland. There will be a POCC membership meeting on Thursday morning followed by a banquet and awards ceremony. A dance with live music will top off the first day. On Friday there will be a day of workshops to discuss Alternative Crisis Services - Peer Respites on the Rise which is the theme. If you are interested please RSVP on Eventbrite, submit a call for presentations or nominate a consumer.
    View Flyer
  • Revised OIG and Other Exclusion List Background Checks
    Interim Agency Director, Carol Burton, has approved revisions to the OIC and Other Exclusion List Background Checks- Monitoring, Oversight, and Reporting Policy.
    Please see revised policy.
  • Updates to Clinical Documentation Memo of December 29, 2017
    This BHCS memo supplements the 12/29/17 memo, with clarifications highlighted. For each Clinical Documentation & Protocol change please find below: the category of Clinical Documentation, and the new BHCS process. As well, this memo replaces the Power Point distributed at the ACBHCS Clinical Documentation Updates trainings. The detailed changes are also being incorporated into the upcoming revision of the ACBHCS Clinical Documentation Manual which will be distributed soon. All changes must be implemented by March 1, 2018.
    See Full Memo
  • Free Training with the Providers Clinical Support System
    Providers Clinical Support System (PCSS), a grant project funded by the Substance Abuse and Mental Health Services Administration launched a new, streamlined website to make educational resources, trainings, and mentoring on substance use disorders and co-occurring mental disorders easier for health care professionals to access. The model was created to address the opioid epidemic and give clinicians evidence-based resources and trainings they can apply to their clinical practices. Made up of a broad coalition of national health care organizations, PCSS represents over one million health professionals nationwide. Browse free resources and start training today.
  • Alameda County Behavioral Health Interpreter Training
    Training of Interpreters
    This intensive 2-day, 14-hour, workshop is designed to immerse bilingual interpreters in the principles and practices of interpreter communication skills. Participants must be proficiently fluent in at least one language other than English.
    Who should attend this training? Direct service staff, clinicians, administrative support staff, community members, contractors, consumers, case managers and others who use their bilingual skills to interpret for their agencies.
    View flyer
  • Opportunity for Peer Training and Employment
    The California Association of Mental Health Peer Run Organization (CAMHPRO) is a non profit statewide consumer run advocacy organization. CAMHPRO received an OSHPD grant to provide trainings and employment to consumers in the mental health system in Alameda County partnering with BACS, La Familia BestNow!, Peers Envisioning and Engaging in Recovery and the Pool of Consumer Champions (POCC) in this project. The program provides.
    1. sixty hour intensive Peer Specialist training
    2. Three day Wellness Recovery Action Plan (WRAP) for work
    3. forty-hours advanced skills training in crisis support

    Fact sheet
    Alameda County Accelerated Peer Specialist Program (ACAPS) Participant Application
  • Passing of Leslie Preston, La Clinica de La Raza
    Please see the attached memo regarding the passing of Leslie Preston, Director of Behavioral Health, La Clinica de La Raza.
  • Alameda County IPS Collaborative Employment Celebration
    Please join us to celebrate the employment successes of people in our IPS supported employment programs and the Pool of Consumer Champions over the past year. The event includes people sharing their back to work stories, lunch, raffle prizes, and FUN.
    The Employment Celebration will be on Wednesday, February 28 from 11am- 1pm at the California Endowment, 2000 Franklin St, downtown Oakland. Please see the flyer for additional details.
  • Alameda County Medi-Cal Beneficiary Data (FY 16-17)
    Please find attached here Alameda County Medi-Cal Beneficiary Data by Zip Code.
  • Improving Care for Homeless Patients at Risk for Suicide
    SPRC is hosting a Zero Suicide webinar on improving care for homeless patients at risk for suicide. Presenters will share the innovative ways they have improved patient engagement and optimized safe care transitions for homeless individuals through their organizational policies and practices.
    Click Here For More Information
  • Peer Recovery Support Specialist Credentials- Test Exemption Offer
    NCC AP Offers a Limited Time National Certified Peer Recovery Support Specialist Test-Exemption Offer.
    Click Here For More Information
  • Provider Resource: LGBTQ Youth
    Creating Home: Queer Identities, Families, and Spaces 2018 Films & Curriculum Now Available For Free!
    Click Here For More Information
  • Forensic Peer Support and Train the Trainer training
    The Office of Consumer Empowerment Pool of Consumer Champions is hosting Forensic Peer Specialist on April 4,5,6, 2018 and Train the Trainer training on April 9,10, 11, 2018 This training is for individuals that have lived experience and would like to work within the criminal justice system. Specific location, parking and training times will be sent upon notification of acceptance for the training.
    View Flyer
  • Alameda Clinic Closing—
    January 22, 2018

    Over the past several years the number of consumers receiving services at the Alameda Community Support Center (CSC) has declined as has the number of beneficiaries in the city. Currently a majority of the clients served at Alameda CSC live outside the city of Alameda. As a result BHCS has decided to close the Alameda CSC at the end of fiscal year 17/18. The last day for client services at the clinic will be June 1, 2018. The children currently receiving services at the Alameda CSC will now receive their services at the Oakland CSC. BHCS is partnering with adult consumers to identify their needs and preferences and connect them to regionally convenient services. Vocational staff will follow consumers receiving vocational services to continue job search efforts. The adult clinicians will be relocating to the Eden CSC and some clients will likely transition with them. Our clerical staff is going to the Conditional Release Program (CONREP) on the Fairmont campus. We believe this restructuring will bring our services more in alignment with the location of our beneficiaries. If you have any questions please contact me.

    Henning Schulz, MA, MFT
    Division Director, Adult Case Management, ACBHCS
    2000 Embarcadero Cove, Suite 400
    Oakland, CA 94606
    Office (510)383-8539
  • Health Through Art 12th Bi Annual Call for Art Contest
    Oakland, CA January 9, 2018/--Health Through Art (HTA), a program of the Oakland based Health and Human Resource Education Center (HHREC) announces it’s 12th Bi Annual Call for Art Contest. 8 Winners will be selected to win $500 and their artwork will become part of Inspirational Advertising Campaigns. The deadline for entries is January 26, 2018 and is open to all ages and abilities. Previous winners have been from the ages of 5-80. Community Bank of the Bay takes pride in supporting Health Through Art and sponsoring the Community Selection Party, a day for community members to chosse the winning art pieces.
    View Flyer
  • Tobacco Guidelines for SUD Providers
    SUD contracted providers offer and provide treatment plan focused counseling sessions that are associated to client challenges and action steps designed to support recovery from SUD and relapse prevention. Clients whose recovery outcome may benefit by including tobacco use as a challenge (problem) in their treatment plan may receive tobacco related services from the DMC and/or SUD contracted provider. Group services may be provided when a client’s SUD symptoms and recovery potential are negatively impacted by Tobacco/Nicotine use. See Full Memo for Documentation Requirements.
  • Adolescent Suicide Prevention: Recognizing Teens at Risk and Responding Effectively
    The National Institute of Mental Health (NIMH) is hosting a workshop on adolescent suicide prevention that will highlight techniques for early detection and intervention among young people at risk. The event will take place on January 24 from 8:30 a.m. to 12:30 p.m. ET. To watch the livestream or video archive, click here.
  • Corrective Action Plan Drug Medi-Cal: BHCS Procedures
    BHCS is required to monitor and attest that DMC providers have implemented all DHCS approved Corrective Action Plans (CAP). The county monitoring efforts are intended to assist providers in the write-up of their CAP, assure implementation of the DHCS approved corrective actions, and to improve quality of service for clients. QA-BHCS staff provide technical assistance (TA) for both PSPP DMC DHCS Utilization Reviews and DMC TA DHCS Monitoring visits. See Full Memo
  • National Drug and Alcohol Facts Week
    See flyer
  • Revised Medi-Cal Included Diagnoses Lists and Crosswalk--Inpatient
    On October 13, 2017, DHCS reissued the Inpatient Medi-Cal Included (aka “Covered”) Diagnoses List—correcting errors in the previous Information Notice 17-004. Please find the resultant update to the ACBHCS Inpatient Medi-Cal Included Diagnoses (Numeric & Alpha) Lists with Cross-walk. Please be sure to use these ACBHCS Included Diagnoses Lists (more inclusive) for all Inpatient MH Services rather than the list issued by DHCS.
    This list replaces all previously published Medi-Cal Included Inpatient Dx Lists and Crosswalks posted by ACBHCS.
    See Full Memo
  • Finding Black Psychology-Toward a New Mental Health Paradigm, A Tribute to Dr. Joseph L. White
    An Announcement brought to you by The Office of Ethnic Services
    Join the Alameda County Behavioral Health Care Services’(ACBHCS) Office of Ethnic Services, African American Empowerment Committee of the Pool of Consumer Champions (POCC), and African American Steering Committee for Health and Wellness (AASCHW) as we celebrate Black History Month! FINDING BLACK PSYCHOLOGY—TOWARD A NEW MENTAL HEALTH PARADIGM: A TRIBUTE TO DR. JOSEPH L. WHITE
    View Flyer
  • MHSA Three Year Plan FY 17/18-19/20
    Alameda County Behavioral Health Care Services invites you to review and comment on the FY17-20 MHSA THREE YEAR PLAN.
    Please email any comments on the FY17-20 MHSA THREE YEAR PLAN to
    All comments must be submitted by 2/16/18.
  • Human Trafficking: Commercially Sexually & Trafficked Youth
    An Announcement brought to you by The Office of Ethnic Services
    Human Trafficking: Commercially Sexually & Trafficked Youth-Identification & Response Training. This training will focus on the power of (Motivating, Inspiring, Supporting, and Serving Sexually Exploited Youth).
    This training is intended for administrators, counselors, program managers, program staff, and therapists.
    View Flyer

  • Policy, Procedure & Protocol Changes for Clinical Documentation Standards
    An Announcement brought to you by Tiffany Lynch - Quality Assurance Office:
    New Clinical Documentation Standards being implemented, effective March 1st, 2018 as a result of the DHCS Info Notice 17-040 and recommendations approved by the Quality Improvement Committee. Please see this memo for full details.

  • Winter 2017 Alameda County IPS Collaborative Newsletter
    I'm excited to share our latest newsletter, which highlights our ten BHCS Individual Placement and Support (IPS) employment programs. This issue includes client success stories from FACT, BOSS and Telecare STRIDES; team spotlights from BACS, Telecare CHANGES, Abode, and Fred Finch Youth Center; an employer feature; and other exciting tidbits.
    View Newsletter
  • A resource recommended by Quality Assurance
    The SAMHSA-HRSA Center for Integrated Health Solutions is pleased to announce new and revised webpages on Trauma, Suicide Prevention, and Intimate Partner Violence.
    Each page is full of updated content and many of the best nationwide resources on these topics, tailored to behavioral health and primary care organizations.
    Trauma Page
    Suicide Prevention Page
    Intimate Partner Violence Page
  • Promotion Announcement: Crisis Services Behavioral Health Manager
    A message brought to you by Kate Jones, Adult/Older Adult System of Care Director
    I am pleased to announce the promotion of Stephanie Lewis to the position of Crisis Services Behavioral Health Clinical Manager. Stephanie is the current supervisor of the Crisis Response Program. Stephanie has over 15 years of experience working in field-based crisis intervention services through Berkeley Mental Health and ACBHCS. In her new role, Stephanie will assist in planning and overseeing the expansion of field-based crisis intervention services and the systemic changes that will support the expansion.
    Please join me in giving Stephanie a warm congratulations and well wishes on her new role!
  • New DHCS Notices Re: SUD Services
    DHCS recently shared the following:
    • 42 CFR Part 2- Judicial Districts in California. Alameda County is in the Northern District of California. The provider must provide contact information in case of a complaint or breach of confidentiality to the beneficiary / client.
    • Fair Hearing Rights – the notice provides the new DHCS address and contact information that must be provided to the beneficiary when or if there is a change in benefit. Dated 11/13/2017
  • Appointment of Assistance Finance Director

    I am pleased to announce the appointment of Cecilia Serrano to the position of Assistant Finance Director effective Dec. 3, 2017. Cecilia currently serves as the Financial Services Officer in the Budget and Special Claiming Unit and brings a wealth of experience and knowledge to her new role. As the Assistant Finance Director, Cecilia will be providing support for meetings, program planning as well as Budget Modification review and approval. Please join me in welcoming Cecilia and offering her support as she assumes this new role.
  • BHCS Culturally Responsive MH Serv for Sexual Orientation & Gender Identity
    Registration is now open for the BHCS Culturally Responsive MH Services for Sexual Orientation and Gender Identity Training, presented by the Pacific Center for Human Growth.
    The 12/6 training will focus on issues related to Children, Youth and Young Adults.
    View Flyer
  • ICC/IHBS Services for Full Scope Medi-Cal Beneficiaries REVISED 10/27/2017
    Intensive Care Coordination (ICC) and Intensive Home Services (IHBS) for all eligible Full Scope Medi-Cal beneficiaries began on July 1, 2017. The attached Cover Page and Referral Form contains information on how to access these services for those children and youth who meet criteria for these services.

    ICC-IHBS Referral Cover Page
    BHCS ICC Referral Form
  • New Document on Mental Health and Wellness through Civic Participation
    New Document on Mental Health and Wellness through Civic Participation
    Mental Health and Wellness Through Civic Participation outlines the steps to getting involved in government as one aspect of participation in community life that fosters community inclusion.
    Click here to access the document.
  • Top 10 Tips to Quit Smoking Flyers
    With the Great American Smokeout coming up on November 16th, now is a good time to order our popular Top 10 Tips to Quit Smoking flyer, availalble free of charge and shipping from the California Smokers' Helpline.
    This 2-sided flyer features qutting tips from Helpline counselors--in English on one side and Spanish on the other.
    Order Here
    You can also share our Top 10 Tips video on your own website or social media sites. Just click on the share icon in the bottom right corner of the video.
    Quit attempts are vitally important to population-based cessation as most tobacco users must try repeatedly to quit before they succeed. Fortunately, 70% of smokers say they want to quit. And, asking and advising a patient to quit can actually double the chance that he or she will try.
    So, encourage your patients and clients to make a quit attempt and provide them with our Top 10 Tips to Help Smokers Quit flyer. For smokers who need additional support, refer them to 1-800-NO-BUTTS (1-800-662-8887) or to our online registration form for free help and a plan to quit.
  • Updated Lockout Situation Grid
    QA has revised the ACBHCS Lockout Situation Grid - please review and implement as appropriate.
    Click here for the updated grid.
  • Clinical Psychriatric Pharmacist Scope of Pracitce
    This policy and procedure is intended to formally recognize the role of clinical psychiatric pharmacists (pharmacist) in the provision of medication management services within Alameda County Behavioral Health Care Services (BHCS) and to fully utilize their skill set to support the health, wellness and recovery of clients, and to maximize the effectiveness of the medical-clinical team.
    Click Here for Full Policy
  • DHCS State FY 16-17 county Monitoring Report- SUD Programs

    An Announcement brought to you by Quality Assurance

    ACBHCS has received the DHCS May 1, 2017 State Fiscal Year (SFY) 2016–2017 – County Monitoring Report with Audit results.

    Please Click Here for Report Content

  • FAQs, Lock-Out Grid, and Recoupment Memo for Mental Health Services
    The Quality Assurance Office is issuing this memo for IMMEDIATE ACTION re:

         • ACBHCS Medi-Cal Lock-out Restrictions:
         • DHCS/ACBHCS Reasons for Recoupment
         • SMHS FAQ’s on the Provider Website

    Please Click Here for Full Content and Resources: Memo

  • Quality Assurance Technical Assistance Contacts
    Please see the attached document for the Quality Assurance Technical Assistance Contacts for all ACBHCS Providers effective 5/4/17
    View Document
  • BMH relocation
    Greetings, please print, forward and distribute widely within your organization the flyer announcing the new (temporary) location for BMH Adult Services, now on Alcatraz Ave beginning Tuesday May 2. Thank you for your continued collaboration and cooperation, from all of us at BMH.

    Dan Ezekiel, LCSW
  • Building Hope / Construyendo Esperanza

    We are happy to announce that Alameda County Early Childhood Consultation and Treatment Program (ECCTP) has a new name— Building Hope / Construyendo Esperanza

    We will continue providing early childhood home-based and clinic-based mental health services, as well as mental health consultation in early care and education (child care) programs in Alameda County.
         • Same Program
         • Same Great Staff
         • Same RU
         • Deb Yates, Supervisor 510.481.4203

    Our flyer for distribution.
    View Memo
  • Trauma Informed Care Website
    Trauma Informed Care Website
    We are pleased to announce that BHCS has re-launched the Alameda County Trauma Informed Care website. Information and resources about Trauma Informed Care are posted in the following sections: Trauma Informed Care, Trauma Informed Agencies, Caregivers & Providers, Trauma Survivors & Family, and Resources.
    On the site, you will find answers to questions like “what is trauma?” and “what’s the difference between trauma treatment and trauma informed care?”
    Learn about how trauma impacts mental and physical health, trauma specific interventions, the fundamentals of a trauma informed agency, relevant webinars and trainings, vicarious trauma support, tips for self-care, and recommended learning resources.
    To access the website, go to the following link
    For more information and questions, please contact Lori DeLay, BHCS Trauma Informed Care Coordinator,
  • Casa Ubuntu Grand Opening
    Casa Ubuntu is a new Wellness Center in Eastmont mall. Grand opening Friday, November 4th.
    View Flyer
  • Update - BHCS FSP RFP Planning Process
    View Memo
  • Voices from the Village
    The Prevention Unit invites you to view its recently completed video featuring the work of BHCS’ Substance Use Disorder Primary Prevention providers. The Voices from the Village Video and Companion Program Guide was supported with Primary Prevention funds and was executive produced by Kelly Robinson in collaboration with the Institute for the Advanced Study of Black Family Life and Culture, which served as the project lead. Voices from the Village highlights the ways in which community-based organizations build successful prevention programming around the indigenous protective factors that exist in culture and community.

    View the video at the link:

    For more information please contact: Kelly Robinson, Program Specialist – Prevention.; (510) 383-1792.
  • Alameda Alliance Formulary Changes for Nicotine Replacement and Chantix Effective January 15, 2016
    More Information
  • Reserved Parking Spaces At 1900 and 2000 Embarcadero
    Please read the attached memo from BHCS Director Manuel J. Jiménez regarding reserved parking spaces at 1900 and 2000 Embarcadero.
    View Memo
  • Addendum to Unaccompanied Children (UAC) letter dated November 12, 2015.
    Additional information provided in italic print and underlined for your reference.
    View Addendum
  • Crisis Planning Report
    The Crisis Planning Report with recommendations as completed by Resource Development Associates a local consulting firm.
    View Report
  • The Quality Assurance Office has revised the call list for Technical Assistance, effective 9/1/15. Please see update here.
  • Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms
    The Quality Assurance office, in response to providers requests, has developed Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms.
    See More
  • BHCS FSP/ACT RFP Planning Process
    View memo
  • All potential referrals to Pathways to Wellness must be screened by ACCESS at 800-491-9099
    View Announcement
  • Changes to BACS Wellness and Recovery Centers
    View Memo
    As per the BHCS Quality Assurance Unit’s Annual Memo dated July 22nd (which can be found on the BHCS Provider website: Quality Assurance – Memos and Notices page) “As of August 1, 2014, treatment plans will only be required on an annual basis.” INSYST has been updated to reflect this change on both the CQRT (UC) Authorization screens and MHS485 “Outpatient Utilization Control” report.

    PLEASE NOTE: When entering an authorization, INSYST will apply the new rule to all authorizations (including treatment plans) for episodes opened before August 1, 2014. Authorizations that should be for six months will display (on the day they are entered) as twelve months extension. The system is running a cleanup process each night (for authorizations entered before 6pm) that will correct the screen for episodes opened before August 1, 2014 and are being approved for ONLY six months in order to bring the chart to an annual cycle. This process will end on February 28, 2015, as INSYST will display the correct annual cycle from going forward.
  • HIPAA Breach Report Policy updated QA’s HIPAA Breach Report Policy updated with 2014 DHCS reporting form and link to, federal reporting form - see QA Manual Page, Section 11-5
  • ACBHCS Vocational Program Summer Newsletter
    ACBHCS Vocational Program presents our latest biannual newsletter.
  • Special Training Announcements: New Online Registration System and Legal Training Announcement
    The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can “log in” (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:

    To log-in, click on this link:

    The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at

    For questions, please contact with the subject header “Online Registration”.

    --The BHCS Training Unit

  • Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
    Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F

  • The Quality Assurance Office is reintroducing the Consumer and Family Assistance Phone Line.
    More Information

  • Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
    View Flyer

  • Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
    This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
    Access database

  • Managing Mental Health Services Act (MHSA) Housing Assistance Handbook
    View handbook