providing mental health &
substance abuse  services for
the people of Alameda County ...  
   

Click here to go to homepage!

2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
Phone: (510) 567-8100    Driving Directions

   Advanced Search   


Resources for Service Providers

This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care. We hope you find this information helpful as you participate in serving our community.


What's New (News Archives)     Get e-mail updates when this information changes.

  • Dismantling Implicit Bias: and Healing Racial Trauma - Ken Hardy
    A message brought to you by the Office of Ethnic Services
    January 17, 2019 9:00am-4:00pm
    125 Twelfth St, Ste 400, Oakland Room, Oaklad, CA 94607

    This workshop addresses the role that race and implicit bias play in health inequities. What is implicit racial bias and how does it contribute to racial disparities, and why is it important for providers and communities to make them explicit and move beyond them? While mental health professionals are frequently viewed as more open to working with a wide range of demographic groups, research indicates that healthcare professionals exhibit the same levels of implicit racial bias as the general population.
    View Flyer
  • Training: Mental Health First Aid
    • Wednesday, January 9, 2019; 8:30 am - 5:00 pm (Registration at 8:45am)
      ADULT Mental Health First Aid Training
      Location: Creekside Plaza/HCSA offices, 1100 San Leandro Blvd., Redwood Room, San Leandro, CA 94577 DESCRIPTION: Adult Mental Health First Aid presents an overview of mental health and substance use issues in the U.S. and introduces participants to risk factors and warning signs of mental health and substance use concerns. Participants will be taught a 5-step action plan encompassing the skills, resources, and knowledge to help an individual in both crisis and non-crisis situations connect with appropriate professional, peer, social, and self-help care. AUDIENCE: All classifications of Alameda County Behavioral Health and contracted CBO staff are welcome to attend To REGISTER: please go to http://alameda.netkeepers.com Registration DEADLINE is two (2) days prior to each training date
      View Flyer for more information
    • Thursday, February 21, 2019; 8:30 am - 5:00 pm (Registration at 8:45am)
      YOUTH Mental Health First Aid Training
      Location: Creekside Plaza/HCSA offices, 1100 San Leandro Blvd., Redwood Room, San Leandro, CA 94577 DESCRIPTION: Youth Mental Health First Aid introduces participants who work with youth to the unique risk factors and warning signs of mental health problems in adolescents, builds understanding of the importance of early intervention, and teaches participants how to help an adolescent in crisis or experiencing a mental health challenge. AUDIENCE: All classifications of Alameda County Behavioral Health and contracted To REGISTER: please go to http://alameda.netkeepers.com Registration DEADLINE is two (2) days prior to each training date
      View Flyer for more information
  • POCC Holiday & Cultural Celebration
    A message brought to you by Mary Hogden / Consumer Empowerment Dept
    Please plan to attend the ACBH Consumer Empowerment Pool of Consumer Champions (POCC) Holiday and Cultural Celebration that includes a nice hot meal, cultural entertainment, music and raffles on Thursday Dec. 20, 2018 , 10:00am to 3:00pm at St. Columba Church 6401 San Pablo Ave. Oakland, CA 94608. Consumers, family members and providers all welcome. We also have a toy drive where we collect donations that go to a homeless women and children's shelter. Please see flyers below. See you there
    View Flyer
    Toys For Tots Flyer
  • FY2018-2019 MHSA Plan Update
    A message brought to you by MHSA Team
    Alameda Behavioral Health Care Services invites you to review and comment on the MHSA Plan Update (FY2018-2019). Please email to MHSA@acgov.org any comments for the MHSA Plan Update (FY2018-2019). All comments will be received from December 6, 2018 until January 7, 2019.
  • From Color-Blindness to Cultural Humility and Cultural Competence
    A message brought to you by Office of Ethnic Services
    January 7 2019 9:00am - 4:00pm
    Gail Steele Room 2000 Embarcadero
    A full-day workshop in which participants will explore themes of implicit racial bias and white privilege, particularly as it pertains to the delivery of behavioral health services and supports. This training is intended for administrators, counselors, program managers, program staff, and therapists.
    View Flyer
  • DYNAMIC MINDFULNESS – A Foundational Workshop
    A message brought to you by BHCS Children's Specialized Services and BHCS Training Unit
    Tuesday, December 4, 2018, 9:00am – 4:00pm; (Sign in begins at 8:30am and workshop will begin promptly at 9:00am)
    LOCATION: BHCS 1900 Embarcadero, Ste 101, Brooklyn Basin Room, Oakland, 94606 TRAINER: Colleen A. Sanford, LCSW, is a Dynamic Mindfulness Certified Trainer, and Certified Clinical Trauma Professional. Colleen has been a BHCS employee since 2000. DESCRIPTION: Dynamic Mindfulness integrates mindful movement, breathing techniques, and meditation for stress management, self-care and healing from personal and secondary trauma. It is an evidence-based practice validated by neuroscience, trauma research, and somatic psychology. WHO SHOULD ATTEND: the target audience for this training is any Alameda County BHCS Staff who are interested in learning how to reduce their own stress and develop a mindfulness practice for themselves. To REGISTER: please go to http://alameda.netkeepers.com
    View Flyer for more information
  • ACBH Logo and Branding Updates
    A message brought to you by Sarah Linder, BHCS Interim Director's Office
    View memo
  • Beneficiary Engagement as a Continuous Quality Improvement Strategy
    A message brought to you by Office of Ethnic Services
    Beneficiary Engagement as a Continuous Quality Improvement Strategy for Improving Services to African Americans Thursday, November 29, 2018 9:00 am - 4:00 pm 1900 Embarcadero Cove, Suite 100 Brooklyn/Basin/Tilden Oakland, CA 94606
    This interactive and experiential training is designed to assist behavioral healthcare providers with developing and providing culturally sophisticated treatment to their African American clients through using beneficiary engagement as a continuous quality improvement (CQI) process.
    See flyer for more info
  • CAP and Behavioral Health Court to move to Adult System of Care
    A message brought to you by AFBH/AOASOC
    We would like to announce that the Court Advocacy Project (CAP) and Behavioral Health Court (BHC) will transfer to the Adult/Older Adult System of Care from Adult Forensic Behavioral Health effective October 15, 2018. We are excited about this move as it will enhance coordination and collaboration with the Adult/Older Adult System Of Care. CAP and BHC will continue to work closely with AFBH and the courts to develop alternatives to jail and connect justice involved individuals to community treatment services.
  • AC3 and AHS Pilot
    A message brought to you by Kate Jones, RN, MS, MSN, Director, Adult/Older Adult SOC, BHCS; and Melissa Vallas, MD, Crisis System Liaison, AC3
    Please click on the link to view a memo to Alameda Case Management/Care Coordination Providers, regarding Alameda County Care Connect and Alameda Health System pilot to engage patients receiving high numbers of crisis services at John George Psychiatric Pavilion.
    View memo
  • POCC Holiday and Cultural Celebration
    A message brought to you by BHCS Consumer Empowerment Dept. Pool of Consumer Champions
    Please plan to attend the BHCS Consumer Empowerment Pool of Consumer Champions Annual Holiday and Cultural Celebration on Dec. 20, 2018 from 10:00-3:00 at St. Columba Catholic Church 6401 San Pablo Ave. Oakland CA 94608, Consumers/Peers, Family and Providers all welcome. The POCC Elders are also gathering toys to be delivered to the women's and children's homeless shelter in Berkeley. Please bring to the cove room 470 or bring to the celebration if you would like or just come out and enjoy the food, music and activities. See you there
    View flyer
    View Toy For Tots flyer
  • New Program Announcement
    A message brought to you by ACBHCS Child and Young Adult System of Care
    Two new ACBHCS Child/Youth Full Service Partnership (FSP) WRAP PROGRAMS have been awarded to:
    1. Seneca - Birth to 8yo and;
    2. Fred Finch - 8-18yo.
    Both Programs are based on the Wraparound model of family engagement. To be eligible, Children/Youth must meet SED or Moderate-Severe Criteria, and meet the criteria on the referral form and have Full Scope Medi-Cal, or Indigent or Undocumented. All referrals for the FSP Wrap Programs will be reviewed and authorized by the Alameda County ACCESS Program (510) 346-1083FAX. Questions? Contact ACCESS at 1-(800) 491-9099.
  • PH, Office of HIV Services, RFP for Psychosocial Support and SUD Services
    The Alameda County, Public Health Department, Office of HIV Care has released an RFP for Ryan White Part A Psychosocial Support Services and Substance Abuse Outpatient Care. Services funded through this RFP should begin on March 1, 2019. The RFP can be accessed at the link below and is listed as RFP #RW0918PSSA. https://www.acgov.org/gsa_app/gsa/purchasing/bid_content/contractopportunities.jsp#goods
    If you are interested in applying for these funds please be sure to refer to the Calendar of Events on page 15, which lists key dates, including the upcoming Bidders Conferences.
    Thank you.
  • Listening to the Silence: Asian American Cultural Competency in Culture
    A message brought to you by Office of Ethnic Services
    Tuesday, December 11, 2018, 9:00 am - 4:00 pm; Sign in begins at 8:45 Training starts promptly at 9:00am
    1900 Embarcadero Cove, Oakland Ca 94606 Suite 101, Brooklyn Basin/Tilden Room
    Description: Asian Americans are one of the most rapidly expanding racial group in the nation over the last decade and constitute nearly 6 percent of the U.S. population (U.S. Census Bureau, 2012).
    *Please see flyer for more information*
  • TAY Division Director Resignation
    A message brought to you by Jeff Rackmil, CYASOC Director
    Alex Jackson, TAY Division Director for the Alameda County BHCS Child and Young Adult System of Care will be resigning from his position as of Friday October 5, 2018. Alex has taken a position in San Francisco and we wish him the best of luck in his new endeavor. I want to personally thank Alex on behalf of BHCS for his years of service and dedication to wellness and recovery of our beneficiaries.
  • Asian & Pacific Islander Mental Health Empowerment Conference, Nov 29-30
    A message brought to you by ACBHCS Quality Management
    Alameda County Behavioral Health Care Services invites you to attend the Asian & Pacific Islander Mental Health Empowerment Conference (APIMHEC) on November 29 and 30, 2018 at Hilton Oakland Airport. This event will convene providers, consumers, policymakers, and community members interested in improving and reducing disparities in mental health services for Asian and Pacific Islander communities across California. The conference is free and continuing education credits will be offered.
    Please see the attached flyer and our website https://www.apimhec.org/ for more information and registration.
  • Cultural and Clinical Factors Affecting Retention of African-Americans...
    A message brought to you by Office of Ethnic Services
    Training Description: This workshop will use a mix of didactic, audience response, small group, dyad and personal introspection exercises with the goal of pushing staff and managers of substance abuse treatment programs/systems to identify personal, programmatic, systemic and policy factors that are affecting the effectiveness of services. The workshop presents evidence-based strategies for addressing those challenges. Each learner will craft an action plan for initiating personal, programmatic, systemic and advocacy interventions in their professional setting as appropriate to their role.
    View flyer
  • Training: Law & Ethics for County Providers: HIPPA, Minor Consent, and 42 CFR Part 2
    Wednesday, November 28, 2018, 9:00 am-4:30 pm (Registration at 8:30am, Training promptly at 9:00am)
    A Free Training brought to you by the Alameda County BHCS Training Unit and Public Health Nursing
    6 CEs available for RNs, Addiction Professionals, LMFTs, LCSWs, LPCCs, LEPs, and Psychologists LOCATION: The California Endowment, 2000 Franklin St., Oakland, CA 94612 DESCRIPTION: Topics will include a review of new legislation affecting healthcare providers and their clients including new rules affecting licensure and training, access to records, gender issues, mandated reporters, drug prescribing, and involuntary treatment. Also, information will be provided on minor consent and the new 42 CFR Part 2 substance use disorder confidentiality regulations. TRAINER: Linda Garrett, JD, Garrett Consulting Group and Risk Management Services. (See flyer for detailed description). AUDIENCE: Alameda County Public Health Nurses and BHCS SUD Providers. To REGISTER: go to http://alameda.netkeepers.com; open until filled. Registration DEADLINE is two (2) days prior to the training date.
    VIEW FLYER for more information.
  • EQRO Site Review: October 30 - November 1, 2018
    A message brought to you by BHCS Quality Management
    The External Quality Review Organization (EQRO) is scheduled to visit BHCS from Tuesday, October 30 � Thursday, November 1, 2018. BHCS Staff and CBO providers will be requested to take part in the completion of required documents and participate in the site review sessions. Quality Management staff will be reaching out to respective individuals by email with further information. Please stay tuned.
  • Wednesday, December 5th, 2018; 8:30 am - 5:00 pm (Registration 8:00-8:30 am)
    YOUTH Mental Health First Aid Training
    A Free Training brought to you by the BHCS Training Unit
    Location: BHCS Administrative Offices, 1900 Embarcadero, Ste 101, Brooklyn Basin Room, Oakland, CA Description: Youth Mental Health First Aid introduces participants who work with youth to the unique risk factors and warning signs of mental health problems in adolescents, builds understanding of the importance of early intervention, and teaches participants how to help an adolescent in crisis or experiencing a mental health challenge. Audience: All classifications of BHCS and contracted CBO staff are welcome to attend To REGISTER: please go to http://alameda.netkeepers.com Registration DEADLINE is two (2) days prior to each training date
    View Flyer
  • FSP Transition Memo I 09/04/2018
    A message brought to you by Kate Jones
    To All BHCS Stakeholders and Staff: Alameda County Behavioral Health Care Services would like to update you on the recent Full Service Partnership (FSP) awards and transition process. Please see the attached memo. Thank you!
  • Peer training and employment
    A message brought to you by Mary Hogden/POCC
    Don�t Miss This Opportunity for Peer Training and Employment The California Association of Mental Health Peer Run Organizations (CAMHPRO) is a non profit statewide consumer run advocacy organization. CAMHPRO�s mission is to transform communities and the system for all those affected by mental health issues by championing the work of consumer-run organizations. CAMHPRO strives to empower, support, and ensure the rights of consumers, eliminate stigma, and advance self-determination and choice. CAMHPRO invites applications for Alameda County Accelerated Peer Specialist Program (ACAPS) training.
    Fact sheet
    Participant Application
  • Alameda County Behavioral Health Care Services (ACBHCS) Graduate Intern Stipend Program Application Announcement
    We are pleased to announce that the 2018-19 application cycle for Alameda County Behavioral Health Care Services Graduate Intern Stipend Program is open. The application is available at: http://www.acbhcs.org/graduate-intern-stipend-program/
    The application deadline is: FRIDAY, October 12, 2018. Applications will not be accepted after this date.
    If you have any questions on the application process, eligibility or requirements, please contact Ebony Jacob, ACBHCS Internship Coordinator at: ebony.jacob@acgov.org or (510) 567-8093.
  • LMH Loan Repayment program - Application cycle open Aug 1- Oct 9, 2018
    A message brought to you by the BHCS Workforce Development unit
    The Health Professions Education Foundation (HPEF) is now accepting applications from Aug.1 - Oct. 9, 2018, for the Licensed Mental Health Services Provider Education Program (LMH). If you are a health professional working in an underserved area of Alameda County, have outstanding educational debt, and meet other important application criteria, you may be eligible to apply for up to $15,000 of loan repayment! HPEF will also host technical assistance calls to ask questions and assist with applications. Please see the attached documents for complete information and TA call schedule.
  • Call For Workshops for the 2nd Annual API MH Empowerment Conference
    A message brought to you by The Office Of Ethnic Services
    The Office of Ethnic Services wants to bring your attention to the 2nd Annual Asian and Pacific Islander Mental Health Empowerment Conference. CALL FOR WORKSHOPS
    Dear Community:
    Alameda County Behavioral Health Care Services is bringing the second annual Asian and Pacific Islander (API) Mental Health Empowerment Conference to Oakland on November 29 and 30, 2018! This year�s theme is Unified In Resilience: Drawing Strength from our Communities.
    Please view attached letter.
  • SUD DMC-ODS Transition Page is Now Live
    The SUD DMC-ODS Transition page is now live. Please visit this page for guidance, memos and forms related to transitioning to the DMC-ODS.
  • API Mental Health Empowerment Conference: Call for Workshops
    A message brought to you by API Conference Program Committee
    ACBHCS is bringing the 2nd annual Asian and Pacific Islander (API) Mental Health Empowerment Conference to Oakland on November 29 and 30, 2018! This year�s theme is Unified In Resilience: Drawing Strength from our Communities.
    We invite you to forward this call for workshops to API providers you may think interested. For Submission Guidelines, view here.
    The workshop proposal should relate to the theme, �Unified In Resilience,� showcasing research, practices, and stories that enable APIs to draw resilience from our diverse communities to address mental health concerns.
  • Alameda County BHCS Provider Network Eating Disorder Specialist Recruitment
    Alameda County Behavioral Health Care Services has an immediate need for qualified individual mental health providers/practitioners to become part of our fee-for-service Provider Network to provide outpatient eating disorder treatment to Alameda County youth and adults who are eligible for mental health benefits under Alameda County�s Mental Health Plan (MHP).
    Please help us circulate the announcement.
  • CLAS Training: Afghan Community
    A message brought to you by The Office Of Ethnic Services
    This is a workshop focused on the psychological problems of the Afghan population residing in Alameda County. The training is designed to help clinicians and professional entities working with the Afghan population to understand the various mental health challenges the Afghan refugees are experiencing. Lunch is provided
    View Flyer
  • Free Training with the Providers Clinical Support System
    Providers Clinical Support System (PCSS), a grant project funded by the Substance Abuse and Mental Health Services Administration launched a new, streamlined website to make educational resources, trainings, and mentoring on substance use disorders and co-occurring mental disorders easier for health care professionals to access. The model was created to address the opioid epidemic and give clinicians evidence-based resources and trainings they can apply to their clinical practices. Made up of a broad coalition of national health care organizations, PCSS represents over one million health professionals nationwide. Browse free resources and start training today.
  • Provider Resource: LGBTQ Youth
    Creating Home: Queer Identities, Families, and Spaces 2018 Films & Curriculum Now Available For Free!
    Click Here For More Information
  • Tobacco Guidelines for SUD Providers
    SUD contracted providers offer and provide treatment plan focused counseling sessions that are associated to client challenges and action steps designed to support recovery from SUD and relapse prevention. Clients whose recovery outcome may benefit by including tobacco use as a challenge (problem) in their treatment plan may receive tobacco related services from the DMC and/or SUD contracted provider. Group services may be provided when a client�s SUD symptoms and recovery potential are negatively impacted by Tobacco/Nicotine use. See Full Memo for Documentation Requirements.
  • Adolescent Suicide Prevention: Recognizing Teens at Risk and Responding Effectively
    The National Institute of Mental Health (NIMH) is hosting a workshop on adolescent suicide prevention that will highlight techniques for early detection and intervention among young people at risk. The event will take place on January 24 from 8:30 a.m. to 12:30 p.m. ET. To watch the livestream or video archive, click here.
  • Corrective Action Plan Drug Medi-Cal: BHCS Procedures
    BHCS is required to monitor and attest that DMC providers have implemented all DHCS approved Corrective Action Plans (CAP). The county monitoring efforts are intended to assist providers in the write-up of their CAP, assure implementation of the DHCS approved corrective actions, and to improve quality of service for clients. QA-BHCS staff provide technical assistance (TA) for both PSPP DMC DHCS Utilization Reviews and DMC TA DHCS Monitoring visits. See Full Memo
  • National Drug and Alcohol Facts Week
    See flyer
  • MHSA Three Year Plan FY 17/18-19/20
    Alameda County Behavioral Health Care Services invites you to review and comment on the FY17-20 MHSA THREE YEAR PLAN.
    Please email any comments on the FY17-20 MHSA THREE YEAR PLAN to MHSA@acbhcs.org.
    All comments must be submitted by 2/16/18.
  • Winter 2017 Alameda County IPS Collaborative Newsletter
    I'm excited to share our latest newsletter, which highlights our ten BHCS Individual Placement and Support (IPS) employment programs. This issue includes client success stories from FACT, BOSS and Telecare STRIDES; team spotlights from BACS, Telecare CHANGES, Abode, and Fred Finch Youth Center; an employer feature; and other exciting tidbits.
    View Newsletter
  • New DHCS Notices Re: SUD Services
    DHCS recently shared the following:
    • 42 CFR Part 2- Judicial Districts in California. Alameda County is in the Northern District of California. The provider must provide contact information in case of a complaint or breach of confidentiality to the beneficiary / client.
    • Fair Hearing Rights � the notice provides the new DHCS address and contact information that must be provided to the beneficiary when or if there is a change in benefit. Dated 11/13/2017
  • Building Hope / Construyendo Esperanza

    We are happy to announce that Alameda County Early Childhood Consultation and Treatment Program (ECCTP) has a new name� Building Hope / Construyendo Esperanza

    We will continue providing early childhood home-based and clinic-based mental health services, as well as mental health consultation in early care and education (child care) programs in Alameda County.
         � Same Program
         � Same Great Staff
         � Same RU
         � Deb Yates, Supervisor 510.481.4203

    Our flyer for distribution.
  • CJMH has changed it's name: ADULT FORENSIC BEHAVIORAL HEALTH (AFBH)
    View Memo
  • Trauma Informed Care Website
    Trauma Informed Care Website
    We are pleased to announce that BHCS has re-launched the Alameda County Trauma Informed Care website. Information and resources about Trauma Informed Care are posted in the following sections: Trauma Informed Care, Trauma Informed Agencies, Caregivers & Providers, Trauma Survivors & Family, and Resources.
    On the site, you will find answers to questions like �what is trauma?� and �what�s the difference between trauma treatment and trauma informed care?�
    Learn about how trauma impacts mental and physical health, trauma specific interventions, the fundamentals of a trauma informed agency, relevant webinars and trainings, vicarious trauma support, tips for self-care, and recommended learning resources.
    To access the website, go to the following link www.AlamedaCountyTraumaInformedCare.org
    For more information and questions, please contact Lori DeLay, BHCS Trauma Informed Care Coordinator, ldelay@acbhcs.org
  • Voices from the Village
    The Prevention Unit invites you to view its recently completed video featuring the work of BHCS� Substance Use Disorder Primary Prevention providers. The Voices from the Village Video and Companion Program Guide was supported with Primary Prevention funds and was executive produced by Kelly Robinson in collaboration with the Institute for the Advanced Study of Black Family Life and Culture, which served as the project lead. Voices from the Village highlights the ways in which community-based organizations build successful prevention programming around the indigenous protective factors that exist in culture and community.

    View the video at the link: https://youtu.be/Nd6pm0dOQRo?list=PLHg1Ljgslk9srqBknr7cBgAqvqlndU8R_

    For more information please contact: Kelly Robinson, Program Specialist � Prevention.
    Krobinson@acbhcs.org; (510) 383-1792.
  • HIPAA Breach Report Policy updated QA�s HIPAA Breach Report Policy updated with 2014 DHCS reporting form and link to hhs.gov, federal reporting form - see QA Manual Page, Section 11-5
  • ACBHCS Vocational Program Summer Newsletter
    ACBHCS Vocational Program presents our latest biannual newsletter.
  • Special Training Announcements: New Online Registration System and Legal Training Announcement
    The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can �log in� (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:

    To log-in, click on this link: http://alameda.netkeepers.com/TPOnline/TPOnline.dll/Home

    The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at http://www.acbhcs.org/Training/training_reg_guide.htm.

    For questions, please contact trainingunit@acbhcs.org with the subject header �Online Registration�.

    --The BHCS Training Unit

  • Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
    Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F

  • The Quality Assurance Office is reintroducing the Consumer and Family Assistance Phone Line.
    More Information