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substance abuse  services for
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2000 Embarcadero Cove, Suite 400, Oakland, CA  94606
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Resources for Service Providers

This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care. We hope you find this information helpful as you participate in serving our community.


What's New (News Archives)     Get e-mail updates when this information changes.

  • Critical Incident Debriefing Groups For The Oakland Warehouse Fire
    More Information
  • Employment Celebration 2016
    December 15, 2016 2:00pm to 4:00pm
    1100 San Leandro Blvd
    San Leandro, Ca 94577
    Creekside Building, Redwood Conference Room
    View Flyer
  • POCC Holiday Cultural Event
    Dec. 19, 2016 11:00 am to 3:00 pm
    St. Columba Church
    6401 San Pablo Ave.
    Emeryville, Ca 94608
    View Flyer
  • Recruiting for the Cultural Responsiveness Committee
    This letter is to inform you that we have openings for our Cultural Responsiveness Committee (CRC). This committee is made up of several different representatives from various ethnic, cultural and linguistic backgrounds. The goal of this committee is to review and address programs, cultural concerns and make policy recommendations. It gives a voice to communities that have been historically forgotten, misrepresented and/or inappropriately served.

    Every Third Thursday from 1:15 – 2:45 pm in the Alvarado Room at 2000 Embarcadero Cove, Suite 400.
    For more information on how to join please contact Deante Young at dyoung@acbhcs.org or 510-383-1704.
    Thank you for your interest and commitment to our community
    View Letter
  • Cultural Responsiveness Committee Potluck
    The Office of Ethnic Services’ Cultural Responsiveness Committee (CRC) would like to cordially invite you to our annual potluck. The Committee is made up of representatives from various ethnic, cultural, and linguistic backgrounds. Please join us for some good FOOD and conversations. Feel free to bring your favorite dish or dessert.

    December 8, 2016, 10:30 am – 12:00 pm at 2000 Embarcadero Cove, Suite 400 in the Gail Steele Room
    For more information please contact Deante Young at dyoung@acbhcs.org or 510-383-1704.
    Thank you for your interest and commitment to our community
    View Flyer
  • Special Training Announcement: We are pleased to announce the following free training activities in December. Pre-Registration required for both and open until filled:
    1. Roundtable Workshop: Help Homeless People and Those with Co-Occurring Conditions Move Along a Continuum of Quitting Tobacco; SPECIAL Presentation: “Homeless people can quit tobacco and you can help”- Dr. Vijayaraghavan, Assistant Professor in Residence, UCSF will describe her research understanding tobacco use among the homeless and discuss how research can guide effective interventions.; Tuesday, December 13, 2016, 9:00am – 12:00noon; Oakland location; see flyer for more information; To inquire about attending, contact Natalie Oman at 510-653-6475 or Email: omann@sutterhealth.org
    2. System of Care Audit Instrument Training Drug Medi-Cal - BHCS; This training is designed to orient providers about the new DMC Audit Instrument and improve provider compliance to Title 22 Regulations for Drug Medi-Cal. This is an interactive training and attendees will have time for questions and answers; Monday, December 19, 2016, 9:30am – 2:00pm; Oakland location; see flyer for more information; to register please contact Sharon Loveseth, Substance Use Disorder Specialist, at Tel# 510-567-8244; e-mail sloveseth@acbhcs.org
  • Special Training Announcement:
    Behavioral Health Care Service’s Everyone Counts Campaign and Peers Envisioning and Engaging in Recovery Services (PEERS) announce a special learning opportunity for Alameda County Mental Health contracted providers:
    Working with API Communities: Core Mental Health Concepts & Interventions For Chinese Americans
    Monday, November 14th, 9:00a.m. – 12:00 p.m. at 1900 Embarcadero, Brooklyn Basin Conference Room.
    This training opportunity, presented by Dr. Lawrence Yang, is offered as part of BHCS’ ongoing campaign to reduce stigma and discrimination against people living with mental health challenges. It will address the intersection between Chinese American core cultural orientation and mental health challenges. Providers will learn about outcomes and from the Campaign’s 2014 and 2015 Chinese American stigma reduction support groups and will hear about ways to adapt the curriculum for use with other API communities. See flyer for more information.
    Space is limited; please register here by November 10th:
    https://www.eventbrite.com/e/working-with-api-communities-core-mental-health-concepts-interventions-for-chinese-americans-tickets-28951624087
    For information, contact: Kelly Robinson, ACBHCS; krobinson@acbhcs.org, (510) 383-1792
  • Transgender Day of Remembrance
    Behavioral Health Care Services’ Office of Ethnic Services is pleased to announce our support for the Transgender Day of Remembrance (TDOR) and invite you to stand with us as we honor our Transgender brothers and sisters.

    November 18, 2016, 7:00 – 9:30 pm on the steps of Oakland City Hall.

    Also, we encourage you to create your own TDOR event to memorialize those who were killed due to anti-transgender hatred or prejudice. Please feel free to utilize our letter template, flyer and resources to help design your own event.

    Should you have any questions or would like to learn more about this event, please feel free to contact Javarré Wilson, Ethnic Services Manager at jwilson@acbhcs.org or 510-777-2118.
  • MHLAP and LMH Loan Assumption Programs
    This is a friendly reminder that the 2016/17 Mental Health Loan Assumption Program (MHLAP) Cycles will be closing in just over 3 weeks on November 18. In addition, the Licensed Mental Health Services Provider Education Program (LMH) is also currently open. Many county mental health employees may also qualify for this program are encouraged to apply.

    To access and complete an application for either program, please go to https://calreach.oshpd.ca.gov. For resources on how to apply, please visit www.healthprofessions.ca.gov/.

    Health Professions Education Foundation staff (HPEF) will be hosting additional Technical Assistance Calls. All MHLAP and LMH applicants are encouraged to join in on a call with their questions about the application. To participate in a Technical Assistance Call, dial 1-866-434-5269, and enter the participant code: 439482

    Technical Assistance Call Schedule:

    MHLAP and LMH Technical Assistance Call Schedule
    Date Time
    Wednesday, October 26 2016 12:00 PM – 12:45 PM
    Friday, October 28 2016 7:45 AM – 8:30 AM
    Wednesday, November 2 2016 12:00 PM – 12:45 PM
    Friday, November 4 2016 7:45 AM – 8:30 AM
    Monday, November 7 2016 12:00 PM – 12:45 PM
    Wednesday, November 9 2016 5:00 PM – 5:45 PM
    Wednesday, November 16 2016 7:45 AM – 8:30 AM
    Thursday, November 17 2016 5:00 PM – 5:45 PM
    Friday, November 18 2016 12:00 PM – 12:45 PM

    For other questions about the program, please contact:
    Constantino Raya | Senior Program Officer
    Health Professions Education Foundation
    400 R St. Suite 460 Sacramento, CA 95811
    P (916) 326-3655
  • Jennifer Mullane Has Been Selected As The New Assistant Director For The Adult System Of Care
    View Announcement
  • Special Co-Occurring Conditions Training Announcement: We are pleased to announce the following free training activities relating to Co-Occurring Conditions in November. Pre-Registration required for both and open until filled:

    (ASAM) Criteria-(B) Training Documentation and Other Procedures: Integrated treatment planning and documentation required to support current level of care and transition to other levels of care; Wednesday, November 16, 2016; 9:00am-4:00pm; Oakland location; see flyer for more information; to register go to: https://goo.gl/s3OckX\
  • Tobacco Recovery Mini-grants
    BHCS is pleased to be offering eight Tobacco Recovery mini-grants to BHCS contracted providers in order to assist providers in helping consumers quit or cut down on smoking. This year, BHCS is especially encouraging agencies that have not yet implemented widespread Tobacco Policies and/or comprehensive tobacco treatment interventions to apply so these programs can assist their consumers to quit smoking. In that vein, BHCS intends to award six mini-grants to agencies that have not been recipients of Tobacco Treatment Intervention mini-grants in the past. Two mini-grants will go to agencies that have been prior recipients of these awards. BHCS reserves the right to change this ratio based on the makeup of the agencies that apply for the mini-grants. Grant applications are due on Nov. 18, 2016 at 5:00 pm.
    If you have questions or would like more information about these mini-grants, contact Julie Mills at 510-639-1325 or jmills@acbhcs.org.
    View Announcement
    Tobacco Recovery Mini-grant Application
  • SAVE THE DATE
    Behavioral Health Care Service’s Everyone Counts Campaign and Peers Envisioning and Engaging in Recovery Services (PEERS) announce an upcoming learning opportunity for Alameda County Mental Health contracted providers:
    Working with API Communities – Core Mental Health Concepts and Interventions for Chinese Americans

    Monday, November 14th, 9:00a.m. – 12:00 p.m. at 1900 Embarcadero, Brooklyn Basin Conference Room.

    This training opportunity, presented by Dr. Lawrence Yang, is offered as part of BHCS’ ongoing campaign to reduce stigma and discrimination against people living with mental health challenges. It will address the intersection between Chinese American core cultural orientation and mental health challenges. Providers will learn about outcomes and from the Campaign’s 2014 and 2015 Chinese American stigma reduction support groups and will hear about ways to adapt the curriculum for use with other API communities.
    A registration invitation for this event will be distributed the week of October 24th. Please "stay tuned" for that invitation!
  • Casa Ubuntu Grand Opening
    Casa Ubuntu is a new Wellness Center in Eastmont mall. Grand opening Friday, November 4th.
    View Flyer
  • Update - BHCS FSP RFP Planning Process
    View Memo
  • Training Reminder: Space Still Available for Two-Day ANSA Training with John Lyons, PhD on October 12-13 (and for November dates)

    Day 1: ANSA General Training - Wed 10/12 (and in November: 11/7, 11/21)
    On the first day, attendees will become familiar with the ANSA tool and obtain training necessary to become certified users.

    Day 2: ANSA Train-the-Trainer Certification – Thurs, Oct 13 (and in November: 11/8, 11/22)
    On the second day, attendees work to become certified trainers so they can provide training to others in their agencies. Note: You must complete Day 1 General Training first or have been previously certified user.

    Registration for ANSA General Training and Train-the-Trainer Certification is now open on the County’s Learning Management System.

    Effective December 5, 2016, all Adult and Older Adult System of Care Level -1 Outpatient Programs (Service Team, Full Service Partnerships, Assertive Community Treatment) and selected (Sub-Acute, Day Treatment, Residential Treatment and Vocational) will begin administering the ANSA 25+ tool.

    Please review the FAQ sheet in order to determine what training(s) you should attend and check in with your program manager for further direction.

    ANSA Training Date(s):
     
    Date Day Time Course Instructor Location
    10/12/2016 Wed 9am-4:30pm ANSA General John Lyons, PhD 1100 San Leandro Blvd
    10/13/2016 Thu 9am-4:30pm ANSA Train-the-Trainer John Lyons, PhD 1100 San Leandro Blvd
    11/7/2016 Mon 9am-4:30pm ANSA General April Fernando, PhD 1100 San Leandro Blvd
    11/8/2016 Tue 9am-4:30pm ANSA Train-the-Trainer April Fernando, PhD 1900 Embarcadero Cove
    11/21/2016 Mon 9am-4:30pm ANSA General John Lyons, PhD 1100 San Leandro Blvd
    11/22/2016 Tue 9am-4:30pm ANSA Train-the-Trainer John Lyons, PhD 1100 San Leandro Blvd


    LOCATIONS
    AC Public Health 1100 San Leandro Blvd. (in Creekside Plaza), Redwood Room (1st Floor), San Leandro, 94577
    AC BHCS 1900 Embarcadero Cove, Suite 101, Brooklyn Basin Room (1st Floor), Oakland, 94606


    Note: There will be a CANS General and Trainer Certification held on Oct 3-4.

    Training Calendar, FAQs, and tip on how to register are found on the Provider Website: http://www.acbhcs.org/providers/CANS/news.htm

    Please distribute via email the ANSA Training Announcement E-Flyer with your staff. E-Flyer contains links to the training calendar, FAQS, and registration information.

    For more information, please contact Alex Jackson or Cheryl Narvaez
  • Voices from the Village
    The Prevention Unit invites you to view its recently completed video featuring the work of BHCS’ Substance Use Disorder Primary Prevention providers. The Voices from the Village Video and Companion Program Guide was supported with Primary Prevention funds and was executive produced by Kelly Robinson in collaboration with the Institute for the Advanced Study of Black Family Life and Culture, which served as the project lead. Voices from the Village highlights the ways in which community-based organizations build successful prevention programming around the indigenous protective factors that exist in culture and community.

    View the video at the link: https://youtu.be/Nd6pm0dOQRo?list=PLHg1Ljgslk9srqBknr7cBgAqvqlndU8R_

    For more information please contact: Kelly Robinson, Program Specialist – Prevention.
    Krobinson@acbhcs.org; (510) 383-1792.
  • Special ACBHCS Announcement
    In response to the tragedy of a mass shooting in Orlando, FL that has touched the hearts of millions of persons around the world, Pacific Center, one of our “local to the Bay Area” and Lesbian, Gay, Bi-sexual, Transgendered, Queer, Inquiring and Two-Spirit (LGBTQI2-S) -focused counseling programs has offered an organizational response in support of our local community, and a comprehensive resource guide, including links, to community resources specific to what happened in Orlando. We stand by the Pacific Center and our colleagues worldwide who are responding in similar ways to provide care and concern for all who are touched, whether directly or indirectly, by this tragedy. Please see the attachments to this message by clicking on the following links:
    Pacific Center response link
    LGBTQI2S Health and Wellness Resources link
  • Alameda Alliance Formulary Changes for Nicotine Replacement and Chantix Effective January 15, 2016
    More Information
  • Reserved Parking Spaces At 1900 and 2000 Embarcadero
    Please read the attached memo from BHCS Director Manuel J. Jiménez regarding reserved parking spaces at 1900 and 2000 Embarcadero.
    View Memo
  • Addendum to Unaccompanied Children (UAC) letter dated November 12, 2015.
    Additional information provided in italic print and underlined for your reference.
    View Addendum
  • Crisis Planning Report
    The Crisis Planning Report with recommendations as completed by Resource Development Associates a local consulting firm.
    View Report
  • The Quality Assurance Office has revised the call list for Technical Assistance, effective 9/1/15. Please see update here.
  • Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms
    The Quality Assurance office, in response to providers requests, has developed Sample Medi-Cal Compliant Assessment, Client Plan, and Progress Note Forms.
    See More
  • BHCS FSP/ACT RFP Planning Process
    View memo
  • All potential referrals to Pathways to Wellness must be screened by ACCESS at 800-491-9099
    View Announcement
  • Important Announcement – Behavioral Health Care Services Vocational Program is Moving
    The Alameda County Behavioral Healthcare Vocational Program will be re-locating as of 3-18-2015.
  • View Announcement
  • Changes to BACS Wellness and Recovery Centers
    View Memo
  • MHS INSYST CQRT AUTHORIZATIONS
    As per the BHCS Quality Assurance Unit’s Annual Memo dated July 22nd (which can be found on the BHCS Provider website: www.acbhcs.org/providers Quality Assurance – Memos and Notices page) “As of August 1, 2014, treatment plans will only be required on an annual basis.” INSYST has been updated to reflect this change on both the CQRT (UC) Authorization screens and MHS485 “Outpatient Utilization Control” report.

    PLEASE NOTE: When entering an authorization, INSYST will apply the new rule to all authorizations (including treatment plans) for episodes opened before August 1, 2014. Authorizations that should be for six months will display (on the day they are entered) as twelve months extension. The system is running a cleanup process each night (for authorizations entered before 6pm) that will correct the screen for episodes opened before August 1, 2014 and are being approved for ONLY six months in order to bring the chart to an annual cycle. This process will end on February 28, 2015, as INSYST will display the correct annual cycle from going forward.
  • HIPAA Breach Report Policy updated QA’s HIPAA Breach Report Policy updated with 2014 DHCS reporting form and link to hhs.gov, federal reporting form - see QA Manual Page, Section 11-5
  • ACBHCS Vocational Program Summer Newsletter
    ACBHCS Vocational Program presents our latest biannual newsletter.
  • New Resources Available for Providers Working with Consumers with Eating Disorders
    We are pleased to announce that BHCS is strengthening its capacity to serve consumers diagnosed with Eating Disorders (ED). Our goal is to build internal ED assessment and treatment capacity within BHCS and its contracted providers and to increase the level of care options available for consumers. As of May 1, 2014 the following consultation services are available to all county clinicians, including county funded CBO clinicians and Level III Network providers. This consultation service will be available until April 30, 2015. We strongly encourage clinicians with an interest in ED treatment &/or who are currently serving clients diagnosed with ED to utilize these consultation and training services.
    More Information
  • BHCS Children’s System of Care February 2014 Newsletter
    Please find attached the latest edition of the BHCS Children’s System of Care February 2014 Newsletter. As always, I hope that you find the information useful and informative. Please feel free to contact me with article submissions for future editions of our newsletter. I can be reached via email at Lcarlisle@acbhcs.org

    Thank you,
    Lisa Carlisle, MA, M.Ed, Newsletter Editor

    View Newsletter
  • Special Training Announcements: New Online Registration System and Legal Training Announcement
    The BHCS Training Unit is pleased to announce that we are streamlining the registration process for our trainings through a new online registration system available now at the link below. We have collaborated with the Alameda County Training & Education Center on this process and want to thank them for their assistance with helping us to launch this new system! With this system, all BHCS employees at both county units and community-based organizations can access the online registration system and have the ability to self-register for BHCS training events, see a personalized training record and more. If you have attended one of our BHCS training activities in the past or if you are a county unit employee, you may have already received an email about this system and can “log in” (at the link below) with that information to register for a new training. If you have never attended a BHCS training activity before, then to access this system, a user profile and a password must be created at the link below and then you can log in to the system whenever you would like to register for a training in the future:

    To log-in, click on this link: http://alameda.netkeepers.com/TPOnline/TPOnline.dll/Home

    The Training Registration Guide with instructions on how to create a user profile and password and how to register for a training activity is attached at http://www.acbhcs.org/Training/training_reg_guide.htm.

    For questions, please contact trainingunit@acbhcs.org with the subject header “Online Registration”.

    --The BHCS Training Unit

  • Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
    Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F

  • The Quality Assurance Office is reintroducing the Consumer and Family Assistance Phone Line.
    More Information

  • Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
    View Flyer

  • Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
    This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
    Access database

  • Managing Mental Health Services Act (MHSA) Housing Assistance Handbook
    View handbook