Resources for Service Providers
This website is designed to serve as a resource to our growing and diverse Provider Community. It is one of the many ways in which Alameda County Behavioral Health Care Services strives to support the community’s informed access to care.
We hope you find this information helpful as you participate in serving our community.
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Governor Brown Appoints Khatera Aslami to the California Mental Health Services Oversight and Accountability Commission
Khatera Aslami-Tamplen, 34, of Fairfield, has been appointed to the California Mental Health Services Oversight and Accountability Commission. Aslami-Tamplen has been consumer relations manager at Alameda County Behavioral Health Care Services since 2012. She was
executive director at Peers Envisioning and Engaging in Recovery Services from 2007 to 2012 and served in multiple positions at the Telecare Corporation Villa Fairmont Mental Health Rehabilitation Center from 2002 to 2007, including director of rehabilitation. Aslami-Tamplen is a member of the Client and Family Leadership Committee of the California Mental Health Services Oversight and Accountability Commission and a founding member of the California Association of Mental Health Peer Run Organizations. This position does not require Senate confirmation and there is no compensation. Aslami-Tamplen is a Democrat.
BHCS is proud of Khatera’s new and expanded role. She will provide an experienced consumer voice to the MHSA OAC and share her many talents, expertise and lived experience as a new member.
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BHCS MediCal Unit Will No Longer Accept The Void and Replace Form
Effective July 1st, BHCS MediCal Unit will no longer accept the Void and Replace form (previously known as DCS) as a means of correcting claim line information. Please read the attached announcement for further information.
Read Announcement
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Announcing a Special and Free* Regional Training: "The Changing Behavioral Health Care Landscape: Integration, Innovation, and Financing Models for Success"
sponsored by ACBHCS and UCLA/Integrated Substance Abuse Programs (ISAP); Friday, June 28, 2013, 9:00 am - 5:00 pm; San Leandro Marina Community Center, 15301 Wicks Blvd., San Leandro, CA 94579
(Alameda County / San Francisco Bay Area Region). Featured Trainer: Patrick Gauthier, B.A., Director of AHP Health Care Solutions. Description: Health care reform has initiated a sea change in the behavioral health care sector. With any transformative effort, there are many challenges but also a wealth of opportunities. For some, the challenges may seem overwhelming and the opportunities out of reach. For others, challenges are but speed bumps on the road to opportunity and success. This training will provide participants with knowledge and information to overcome the challenges and capitalize on the growing market opportunities that exist in the new health care environment. *The workshop is free (and there is a $20 charge for Continuing Education credit paid to UCLA/ISAP). See flyer for more information and registration information.
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Alameda County's AB 1421/Laura's Law Recommendations Posted for Public Review and Feedback
AB 1421, known as Laura's Law, allows counties to offer court ordered Assisted Outpatient Treatment (AOT) for adults who have been non-compliant with their treatment, are not engaged in services and have been incarcerated and/or hospitalized. Since approval by the California Legislature in 2002, Nevada County is the only county that has implemented an AOT program.
On March 18, 2013, Alameda County's Board of Supervisors held a public hearing on AB 1421, with presentations by Health Care Services (HCSA) and Behavioral Health Care Services (BHCS) leadership; Randall Hagar, Legislative Chair, California Psychiatric Association and one of the authors of AB1421; and Lisa Smusz, Executive Director of PEERS, an Alameda County consumer-run agency. HCSA/BHCS Leadership was instructed to review current programs, work with existing stakeholder groups and provide the Board with recommendations for consideration.
HCSA/BHCS Leadership believes that the intent of AB 1421/Laura's Law is to connect unengaged individuals to services and treatment and to work with them towards their recovery. After researching programs and meeting with existing stakeholders, staff developed voluntary recommendations that we believe will enhance treatment and meet the needs of individuals that "fall through the cracks" of our current system.
We want to hear from our stakeholder community about these AB 1421/Laura's Law recommendations. We invite consumers, family members, providers, community-based agencies and Alameda County residents to review the recommendations and provide us with their feedback and suggestions. You can send your comments to BHCS from now through June 30, 2013, by sending an email to Comm@acbhcs.org.
In addition to posting these recommendations, BHCS is planning a series of community meetings to solicit stakeholder feedback and recommendations. Staff anticipate posting this information within the next week. Please check the BHCS website for updates on the dates, times and locations.
View Recommendations
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Duplicate Clients Being Created In INSYST
IMMEDIATE ACTION REQUIRED **** BHCS is experiencing an increasing concern with duplicate clients being created in INSYST ****
View Announcement
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Informational Document Regarding Electronic Cigarettes
Please read the new BHCS statement regarding E-Cigarettes.
View Statement
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Millie Swafford received the Christine West Award for “Significant contributions in the field of Forensic Mental Health”
More Information
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Trauma Informed Care Website
BHCS is proud to announce its Trauma Informed Care website. The website is a product of a yearlong trauma initiative to increase awareness of what works to support people who have experienced trauma and to increase the number and variety of trauma informed resources available to our providers community
The website can be found at www.alamedacountytraumainformedcare.org and is organized into five main categories including:
• Trauma Informed Care
• Trauma Informed Agencies
• Caregivers & Providers
• Trauma Survivors and Family
• Resources
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The Behavioral Health Management Information System RFP has been posted on the GSA website
More Information
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Alameda County Juvenile Competency Protocol
BHCS Children’s System of Care is proud to introduce the Alameda County Juvenile Competency Protocol. This Protocol is a collaborative effort between the following Alameda County Departments: Juvenile Court, Probation, Public Defender’s Office, District Attorney’s Office, Social Services, and Behavioral Health Care Services. This Protocol of the Juvenile Court of Alameda County, provides an overview of procedures for determining a minor’s mental ability to participate in juvenile proceedings, the evaluation of a minor, the competency hearing process, the attempt to obtain/restore competency, judicial review, and the steps to take when the minor is either found to be competent or not competent. This Protocol shall not be used to determine a minor’s mental state at the time of the alleged offense(s) for which the minor is accused. The interdepartmental workgroup has worked tirelessly since August 2011 putting this Protocol together and we are pleased to share it with everyone.
Juvenile Competency Protocol
Juvenile Competency Evaluator Letter
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State Mental Health Loan Assumption Program (MHLAP) Awardee Announcement
View Announcement
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Program Change Request Form
Please use this to request changes in programs, such as change of program name, location, program merge and addition of services
Download Form
- MHP Provider Network Transition Plan Update: 9-25-12
The purpose of this letter is to alert MHP providers to some internal transitions at Alameda County Behavioral Health Care Services’ (BHCS) that will impact interactions with the Department. In particular, the recruitment, credentialing and organizational site certifications activities for the MHP Provider Network will be transitioned to BHCS’ Network Office. Provider Relations will continue to be the primary contact for all issues regarding billing and payment.
View Letter
- Court Dependents, Sharing Confidential Mental Health Information
A joint training provided by BHCS, SSA and East Bay Children’s Law Office (EBCLO).
The power point was created to accompany a presentation and is not intended for use independently as the information was explained verbally and some of the content is not complete without the accompanying verbal presentation.
View training material
- ACBHCS Vocational Program Summer Newsletter
ACBHCS Vocational Program presents our latest biannual newsletter. It includes information about our inclusion into the Johnson & Johnson- Dartmouth Community Mental Health Program, collaboration with the Department of Rehabilitation, an employer spotlight, client success stories, and review of outcomes.
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Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART)
Alameda County Behavioral Health Care Services Geriatric Assessment & Response Team (GART) has moved to the Gail Steele Wellness and Recovery Center, 409 Jackson St, #200, Hayward, CA 94544, effective 5/1/12. The administrative phone number is (510) 891-5650. QIC code is 50802. Business hours are 8:30-5:00 M-F
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QA Update: Beneficiary Death Reporting
The Quality Assurance Office has updated the death reporting form and it is expected that all client deaths be reported to QA within 14 days of agency notification. Please open the form and fill it in electronically, print, and send to QA.
For questions, please contact ACBHCS QA Office via QAOffice@acbhcs.org
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Introducing the BHCS Finance Provider Relations Medi-Cal Benefits Help Desk
View Flyer
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Alameda County SCHOOL HEALTH SERVICES FINDER database launched.
This database, which will be updated annually, lists school based services provided and funded by HCSA Departments.
Access database
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Managing Mental Health Services Act (MHSA) Housing Assistance Handbook
View handbook
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