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1 800 491-9099
The BHCS multilingual call center provides crisis response, information and referral for anyone in Alameda County

Culturally responsive telephone information screening and on site crisis services
Asian Languages510 869-7200
Spanish510 535-6200 Oakland
 510 300-3180 Hayward
Deaf and Hard510 225-7013
of HearingVideo phone 510 984-1654
Crisis Support Services
Suicide Prevention
Berkeley Mental Health
Mobile Crisis Team
City of Berkeley Family,
Youth, and Children
1 800 309-2131 510 981-5254 510 981-5280
  Berkeley and Albany only. For minors under 18 years old.
Berkeley and Albany only.
Crisis Support Services
Text Line
City of Berkeley Adult
and Crisis Services
Nationwide Hotline
Text keyword "safe" to 20121 between 4:00p.m. and 11:00 p.m. 7 days 510 981-5290.
1 800-273-TALK

1 800-273-8255
  Berkeley and Albany only.
ER/Urgent Adolescent/ER/Urgent Child/ER/Urgent
John George Psychiatric
Pavilion - Psychiatric
Emergency Services
Willow Rock Center -
Psychiatric Health Facility
Children's Hospital - Behavioral Emergency Response Team
510 481-4141 510 895-5502 510 428-3240
  Acute Inpatient Psychiatric care for teens ages 12 to 17. Crisis services for children 0 to 11 years old.
Sausal Creek Willow Rock Center - Crisis Response Service Cherry Hill
510 437-2363 510 483-3030 1 866 866-7496
Outpatient stabilzation program for adults who cannot wait for routine mental health outpatient care.
Walk-ins accepted.
Voluntary crisis services for teens ages 12 to 17 who do not meet criteria for inpatient hospitalization. 24 hour, 7 day per week Detoxification Services Program.
Family Education and Resource Center
Peers Envisioning And Engaging In Recovery Services
SAMHSA Substance Abuse
Treatment Referral Helpline
1 888 869-3372 510 832-7337
1 800 662-HELP (4357)
The Family Education and Resource Center (FERC) provides linguistically appropriate information, education, advocacy and support services to family/caregivers of individuals with serious mental health issues.
PEERS is a consumer run organization that provides education, empowerment and advocacy services for Alameda County mental health consumers.
SAMHSA (Substance Abuse and Mental Health Services Administration) provides 24-hour toll-free information about substance abuse services.
Office of Family Empowerment

510 481-4206
Uniting Family Member and Providers to make positive changes in the early childhood system of care.